Facilities Manager

8 hours ago

Port Melbourne Victoria, Australia Knight Facilities Management Australia Pty Ltd Full time $90,000 - $120,000 per year

Account Manager
|
Melbourne-based | Full-Time
|
Community, Healthcare & Essential Services Portfolio

Knight FM is seeking an experienced and driven
Senior Account Manager
to lead the operations of a regulated, people-focused client portfolio across the
healthcare, disability, and essential services sector
.

This is a critical leadership role within our team — perfect for someone who thrives in
compliance-driven environments
, has a background in
NDIS, aged care, or healthcare
, and brings strong experience managing
teams, subcontractors, and service performance
across multiple sites.

About the Role

You will be responsible for overseeing the delivery of integrated facilities services across a highly sensitive portfolio. This includes maintaining strict compliance with regulatory frameworks, managing internal and external stakeholders, and driving performance to meet service expectations and contractual KPIs.

About Knight FM

We're a global leader in integrated facilities and workplace management services, operating across
13 countries
with over
5,000 staff
. In Australia, we deliver tailored FM solutions across government, healthcare, commercial, and community sectors—grounded in our values of
Accountability, Sustainability, Innovation
, and
Respect
.

Key Responsibilities

  • Lead day-to-day operations across a complex, regulated portfolio of essential services sites
  • Manage and mentor Facilities Coordinators, ensuring clear accountability and high performance
  • Maintain high standards in safety, compliance, and documentation across all service areas
  • Respond to incidents proactively and ensure resolution aligns with service quality standards
  • Build and maintain strong, trust-based relationships with client representatives and service partners
  • Oversee contract performance, budgeting, invoicing, forecasting, and reporting
  • Identify and drive continuous improvement initiatives focused on accessibility, inclusiveness, and client satisfaction

What We're Looking For

  • Demonstrated experience in
    Facilities Management or Technical Services
    , ideally across
    NDIS, healthcare, aged care
    , or other regulated environments
  • Strong leadership capabilities with experience managing
    teams, contractors
    , and
    multi-site operations
  • In-depth understanding of compliance, risk
    , and
    regulatory frameworks
    in essential services
  • Excellent stakeholder engagement and communication skills
  • Strong commercial and financial acumen — confident in
    budgeting, reporting
    , and
    performance monitoring
  • Intermediate to advanced Microsoft Office proficiency
  • Relevant qualifications in Facilities Management, Project Management
    , or
    Trade
    (desirable)

Why Join Us?

At Knight FM, you'll be part of a supportive and values-driven team that's committed to operational excellence, fairness, and continuous improvement. You'll play a key role in delivering services that matter — creating safe, inclusive environments that support our most vulnerable communities.

If you're a strategic and hands-on leader who excels in operational environments and has a passion for essential services, we want to hear from you.

  • Please submit your resume and a brief cover letter.

  • Facilities Manager

    1 week ago

    Port Melbourne, Victoria, Australia Knight Facilities Management Australia Pty Ltd Full time $90,000 - $120,000 per year

    Facilities Manager – Multi-Site (Sydney-Based)About UsKnight Facilities Management (KFM) is a leading provider of integrated facilities management, project delivery, and workplace solutions. With over 5,000 team members globally, we are dedicated to delivering exceptional services across a wide range of industries. Our joint venture, Zancott Knight, is...

  • Facilities Manager

    4 days ago

    Port Melbourne, Victoria, Australia Knight Facilities Management Australia Pty Ltd Full time $90,000 - $120,000 per year

    Facilities Manager – Multi-Site (Rooty Hill, Sydney-Based)About UsKnight Facilities Management (KFM) is a leading provider of integrated facilities management, project delivery, and workplace solutions. With over 5,000 team members globally, we are dedicated to delivering exceptional services across a wide range of industries. Our joint venture, Zancott...

  • Facilities Management Administrator

    1 week ago

    Port Melbourne, Victoria, Australia Knight Facilities Management Australia Pty Ltd Full time $70,000 - $120,000 per year

    Be part of a growing and values-driven Facilities Management team.Knight Facilities Management (KFM) is seeking a proactive and highly organised Facilities Management Administrator (FMA) to support our dynamic operations team. This role is crucial in ensuring the smooth delivery of facilities services to our clients by coordinating maintenance activities,...

  • Facilities Manager

    4 days ago

    Melbourne, Victoria, Australia Connect Facilities Full time $90,000 - $120,000 per year

    Join a Leading Name in Property ExcellenceConnect Facilities, part of the esteemed Giuliano Group, is a privately owned Building and Facilities Management company delivering end-to-end solutions across Melbourne's most iconic properties. Backed by decades of industry leadership, we don't just manage buildings — we curate exceptional environments where...

  • Facilities Manager

    1 week ago

    Port Melbourne, Australia Talent Web Full time

    Location: Port Melbourne - Employment Type: Permanent - Salary: $90K - $100K + Super + Car + Bonus + Shares **Location**:Port Melbourne **Employment Type**:Permanent **Salary**:$90K - $100K + Super + Car + Bonus + Shares **About the Position**: We are seeking a Facilities Manager to join one of Australia’s leading, ASX listed Property companies. The...

  • Expression of interest

    1 week ago

    Port Melbourne, Victoria, Australia Knight Facilities Management Australia Pty Ltd Full time $90,000 - $120,000 per year

    Melbourne-based | Facilities Management (Essential Services & Community Sector)| Full-TimeWe are inviting expressions of interest for a Senior Account Manager role supporting a highly regulated and people-focused client portfolio within the community and essential services sector.This role is ideal for an experienced facilities management professional who...

  • Facilities Coordinator

    1 week ago

    Port Melbourne, Australia Miller Leith Full time

    **The Organisation** Biosis is a mid-sized national consulting firm that specialise in ecology and cultural heritage. They are a people-first organisation who pride themselves on their workplace culture. They offer strong learning and development opportunities, flexible working arrangements and a collaborative, down to earth team culture. **The Role** As...

  • Customer Service and Reporting Officer

    1 week ago

    Port Melbourne, Australia Serco Facilities Management Full time

    **Job Title: Customer Service and Reporting Officer** **Company**: Serco Facilities Management **Location**: Port Melbourne **About Us**: Serco is one of the fastest growing facilities management service providers in the market. We provide a range of services including asset management, maintenance, cleaning and waste management to government and...

  • Facility & Asset Manager

    3 weeks ago

    Port Augusta, Australia Aboriginal Health Council of Western Australia Full time

    The Company: Do you have a passion for delivering exceptional customer service? Are you looking for a role with a diverse customer base, where no two days are the same? Are you seeking a workplace that encourages innovation and initiative, where your safety and wellbeing is the number one priority? Working for one of the largest essential services providers...

  • Facilities Coordinator

    2 weeks ago

    Melbourne Airport, Victoria, Australia BGIS Full time $60,000 - $90,000 per year

    Job DescriptionSoft Services Facilities Coordinator - MelbourneLocation:Melbourne, Airport PrecinctCompany:BGIS, Aviation ClientEmployment Type:Full-Time, Temporary (3-Month Contract), On-SiteSalary:$85,000 Pro Rata + SuperAbout BGISBGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across...