Business Support Lead

Here at CBCity
The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents

The Role
The Business Support Lead is an integral position in the City Plan and Transformation Unit, providing high-level executive and administrative support to the Manager and wider team. The role assists with the coordination of projects and initiatives led by the Unit and supports the delivery of day to day operations. Through collaboration and effective communication, the Business Support Lead contributes to a cohesive team environment focused on responding to organisational priorities and community needs.

Duties will include but not be limited to:

• Provide high level executive support to the Manager and wider team, including diary management, meeting coordination, preparation of briefing materials, and recording of minutes, actions, and decisions within a dynamic work environment.
• Assist in the coordination of multi-disciplinary projects across Council, supporting alignment with strategic objectives and contributing to timely and effective delivery.
• Support the management of consultancies and assist in the preparation of project briefs. Contribute to stakeholder and community engagement activities by coordinating consultations, presentations, and briefings.
• Participate in identifying and supporting the implementation of business and process improvements that contribute to effective service delivery and operational outcomes.
• Utilise available technology and systems to enhance administrative processes and assist in maintaining efficient workflows.
• Undertake research to support the development of reports, presentations, and strategic documentation.
• Assist in monitoring progress toward Unit goals and performance indicators, and contribute to the evaluation of outcomes to support ongoing improvement efforts

For a full list of duties, click here to review the position description

You will have:

• Tertiary qualifications or equivalent related discipline / business experience (minimum 5 years).
• Class C Drivers Licence.
• Experience in Government relations Exceptional level of attention to detail in all aspects of your work.
• Demonstrated project management experience Understanding of strategic planning processes at a local or regional level.
• Experience in business analysis and administration High-level communication skills, both oral and written, including reports.
• Sound knowledge and understanding of Microsoft Word, Excel and Windows' Programs.
• Excellent negotiation and communication skills together with high level strategic and analytical thinking.
• Demonstrated relationship management experience and highly developed interpersonal skills.
• Ability to prepare and monitor budgets.

The salary range for this opportunity commences at $104,465 (Grade H, Step % super. Salary may be negotiable dependent on skills and experience.

What's in it for you?

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact
Andrew Smithwick
(Manager City Plan and Transformation) at

How to apply:
You will need to submit your application via the 'Apply' button below and create a login using your email address and upload a;

• Resume; and
• Cover Letter explaining your suitability for the role with demonstrated examples of proficiency claimed.

Applications close on Sunday,7 September 2025.
CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.