Digital Communication Advisor

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Communications Division leads, shapes and supports communication of Victorian Government priorities for early childhood development, school education and vocational education and training.

The Digital and Creative Services Branch creates and manages the content and channels that deliver the Department's communication objectives. The branch provides expert advice and services related to design, brand management, written and visual content development, channel and advocates for a digital-first approach to communications across the Department.

About the Role

The primary purpose of the Digital Adviser role is to support the management and governance of the Department's websites. It ensures they are maintained and able to deliver on user needs and the Department's priority communication activities. It structures, builds, publishes, maintains and expires complex websites for multiple audiences. It also provides advice to help align channels and products to digital standards.

The role works closely with other teams in the Communications Division, advising on digital communication approaches and helping to implement communication plans, strategies and campaigns. Ad hoc after-hours work may be required.

Attributes

This is an exciting and busy role in a supportive team. The role is suitable to someone who has a number of years of proven digital communication skills in a professional environment. You will work in partnership with stakeholders across the department, across all levels - an ability to articulate, collaborate on and advocate for digital best practice, including designing processes based on user needs, insights and input, are required.

Critical to this role is excellent time management skills and an ability to work within timeframes. Someone who loves continuous improvement, is a team player and is responsive will excel in this role. The incumbent will also work across other digital communication tools including electronic direct mail (EDMs).

Desirable Qualifications and Experience

Essential: Relevant tertiary qualification communications and/or relevant professional experience.

How to apply

Applicants are encouraged to include a Curriculum Vitae and a Cover letter addressing the key selection criteria provided in the position description.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Digital Advisor - EDM, Vanessa Tomah via

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 02 December 2025