Learning Manager

1 week ago

Cairns, Queensland, Australia Shangri-La the Marina, Cairns Full time $60,000 - $100,000 per year
Learning & Development Manager

Shangri-La the Marina, Cairns

At Shangri-La the Marina, Cairns, we're looking for a passionate and driven Learning & Development Manager to join our Human Resources team. This is a wonderful opportunity for an experienced HR professional who is ready to step up and make a meaningful impact through learning, engagement, and growth.


About the Hotel

Nestled beside Marlin Marina and overlooking the stunning Trinity Inlet, Shangri-La The Marina, Cairns is a five-star luxury hotel with 255 guest rooms, 19 event spaces, and a vibrant food and beverage offering. As part of the global Shangri-La Group, we are dedicated to delivering heartfelt hospitality and cultivating a workplace where our people thrive.


The Role

Reporting to the Director of Human Resources, the Learning & Development Manager plays a key role in nurturing a culture of continuous learning, engagement, and excellence. You will lead the design and delivery of training programs, support compliance requirements, and facilitate initiatives that foster professional growth and colleague wellbeing across all departments.

Your creativity and people-first approach will help bring our purpose, vision, and values to life — ensuring every colleague feels empowered, supported, and connected.


Key Responsibilities
  • Lead and coordinate the hotel's learning and development initiatives in line with business priorities.
  • Design and deliver engaging training programs, both in-person and through Shangri-La Academy, our online learning platform.
  • Facilitate hotel orientation and ensure a positive onboarding experience for all new colleagues.
  • Partner with Department Heads to identify training needs, build learning pathways, and support career progression.
  • Promote and coordinate employee engagement activities that strengthen culture and collaboration.
  • Ensure compliance with company standards and legislative requirements, including WHS, Fair Work Act, and Award interpretation.
  • Maintain accurate training records, support audits, and provide monthly L&D and HR reporting.
  • Support HR initiatives such as performance management, succession planning, and colleague recognition.

About You

You're an HR or training professional with a genuine passion for people development and engagement. You thrive in a dynamic, fast-paced environment and enjoy helping others learn and succeed.

To be successful in this role, you will have:

  • Previous experience in Human Resources, Learning & Development, or Training within hospitality or a related industry.
  • Strong facilitation and communication skills, with the ability to connect with people at all levels.
  • A proactive and organised approach to managing multiple priorities.
  • Sound knowledge of employment legislation and compliance frameworks.
  • A Certificate IV in Training and Assessment (highly regarded but not essential).

What's in it for You
  • Work with a globally recognised luxury brand in an iconic waterfront location.
  • Genuine opportunities for career growth and professional development through Shangri-La Academy.
  • Duty meals provided in a fully staffed colleague canteen.
  • Dry cleaning allowance and discounted city car parking.
  • Colleague accommodation and dining discounts within the Shangri-La Group.
  • A supportive, inclusive, and engaging workplace culture.

If you're passionate about learning, culture, and creating moments that matter for our colleagues, we'd love to hear from you.

Apply now with your resume and a short cover letter telling us why you're the right fit for this exciting opportunity.

  • Learning Manager

    7 days ago

    Cairns, Queensland, Australia Shangri-La Group Full time $80,000 - $120,000 per year

    Shangri-La Hotel, The Marina, CairnsNestled beside Marlin Marina and overlooking the stunning Trinity Inlet, Shangri-La The Marina, Cairns is a five-star luxury hotel with 255 guest rooms, 19 event spaces, and a vibrant food and beverage offering. As part of the global Shangri-La Group, we are dedicated to delivering heartfelt hospitality and cultivating a...

  • Assistant Centre Manager

    1 week ago

    Cairns, Queensland, Australia Modern Family Early Learning Full time $60,000 - $90,000 per year

    About the role We are seeking an experienced and passionate Assistant Centre Manager to join our Modern Family Early Learning centre in Cairns, QLD. In this full-time role, you will play a crucial part in supporting the Centre Manager in overseeing the day-to-day operations and ensuring the delivery of exceptional early learning experiences for the children...

  • Learning Support Teacher

    2 weeks ago

    Cairns, Queensland, Australia Trinity Anglican School Full time $80,000 - $120,000 per year

    Learning Support Teacher (Graduates Encouraged)Part Time (0.6 FTE - Can discuss full time options if preferred) Learning Support, Permanent to commence in January 2026$92,000-$130,000 per annum depending on experienceWhite Rock CampusTrinity Anglican School is seeking a passionate and dedicated teacher to join our White Rock Primary campus in January 2026....

  • Learning and Engagement Specialist

    4 weeks ago

    Cairns, Queensland, Australia Crystalbrook Collection Full time

    OverviewAt Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity and fun by delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and...

  • Associate Learning Designer

    1 week ago

    Cairns, Queensland, Australia Central Queensland University Full time $95,818 - $107,560 per year

    Associate Learning DesignerPosting Date: 29 Aug 2025Type of Position: Fixed TermLocation:Rockhampton, QLD, AU Townsville, QLD, AU Gladstone, QLD, AU Mackay, QLD, AU Cairns, QLD, AUAbout this OpportunityTwo Positions Available1 x Fixed-Term (until , Full-Time1 x Fixed-Term (until , Full-TimeOffice of Education, Strategy and QualityCQUniversity Cairns,...

  • Learning and Engagement Specialist

    4 weeks ago

    Cairns, Queensland, Australia Crystalbrook Collection Full time

    OverviewAt Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity and fun by delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and...

  • Learning and Engagement Specialist

    4 weeks ago

    Cairns, Queensland, Australia Crystalbrook Collection Full time

    OverviewAt Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity and fun by delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and...

  • Head of Teaching and Learning

    1 week ago

    Cairns, Queensland, Australia Endeavour Christian College Full time $90,000 - $120,000 per year

    College backgroundEndeavour Christian College is an independent, non-denominational Christian College located at Cooktown, in far north Queensland. Established in 2012, the College is one of 13 schools operated by Christian Community Ministries Ltd. The mission of Endeavour Christian College is to provide Christ-centred schooling in an atmosphere of love,...

  • School Learning Officer

    3 weeks ago

    Cairns, Queensland, Australia Catholic Education Cairns Full time

    School Learning Officer (Casual)Commencement Date: 14th July 2025Employment Type: Casual, as requiredSalary Range: SOF Level 3 -$42.71 to $44.52 gross per hour (casual rate)This is an active advertisement with no official end date. Applicants will be interviewed upon receipt of application, if suitable.St Therese's School Bentley ParkSt Therese's Parish...

  • Speech Pathologist

    4 weeks ago

    Cairns, Queensland, Australia Goodstart Early Learning Full time

    Role: Speech Pathology CoachLocation: Cairns, QLDEmployment Type: Permanent, Part-time 0.5FTE=19hrs per weekAre You Passionate AboutWorking as a coach in partnership with educators and other early childhood professionals?Applying your speech pathology knowledge and expertise outside of a traditional clinical model?Working in unique, natural settings to...