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Client and Field Manager
2 weeks ago
Company Description
Combined Living Care is dedicated to creating a fair society where all Australians can live their best life. We support people with disabilities to become more independent, find employment, pursue education, and have greater control over their lives. Our foundation is rooted in the belief that individuals with disabilities deserve to be listened to and make choices about their lives. Combined Living Care was founded by Jennifer Alberti to ensure that compromised populations, particularly the disabled, are heard and supported.
Role Description
This is a contract hybrid role for a Client and Field Manager - NDIS located in the Greater Sydney Area, with some work from home acceptable. The Client and Field Manager will be responsible for managing client relationships, overseeing field operations, ensuring customer satisfaction, and delivering exceptional customer service. The role involves regular communication with clients, managing customer experiences, and supporting their needs to enhance their independence and quality of life.
Qualifications
- Interpersonal Skills and Communication Skills
- Customer Satisfaction, Customer Service, and Customer Experience skills
- Strong organisational and time management skills
- Ability to work independently and responsibly in a hybrid environment
- Understanding of NDIS and experience with disability support services is a plus
- Bachelor's degree in Social Work, Human Services, or a related field is desirable
