Senior Operations Manager

OUR VALUE PROPOSITION

At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.

RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.

Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.

Who we are:

RSM Australia is a member of RSM, the world's 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.

About the role:

Are you a strategic thinker with a passion for operational excellence and team performance?

RSM Australia is seeking a Senior Operations Manager to support our Audit & Assurance division in Perth.

This is a key leadership role working closely with Partners, Directors, and Managers to drive operational efficiency, lead strategic projects, and influence positive change across the audit practice.

What You'll Do

• Resource Planning & Workforce Management: Collaborate with the leadership group to manage staff allocation across audit engagements, ensuring optimal utilisation and timely delivery. Use data-driven tools to monitor capacity and proactively resolve scheduling challenges.
• Talent Acquisition & Onboarding: Partner with People & Culture to lead recruitment efforts, coordinate interviews, and support hiring decisions. Oversee onboarding to ensure new team members are well-integrated and set up for success.
• Performance & Development: Lead the performance review cycle, including goal setting, feedback collection, and promotion evaluations. Champion a culture of continuous improvement and career progression.
• Operational Excellence & Process Improvement: Identify and implement initiatives that streamline workflows, enhance quality, and reduce administrative burden. Lead internal projects that modernise systems and improve team productivity.
• Client & Business Support: Support Partners and Directors in preparing tender proposals and onboarding new audit clients. Ensure operational readiness and smooth engagement setup.
• Leadership & Change Management: Act as a key liaison across the audit leadership group, driving alignment on operational priorities. Lead change initiatives and influence improvements that support strategic goals. Foster a collaborative and inclusive team environment.

About you:

• Proven experience in operations and project/resource management within the professional services environment, ideally within the accounting profession.
• Strong leadership, stakeholder engagement, and communication skills.
• Skilled in process improvement, change management, and leading cross-functional projects.
• Highly organised, with the ability to manage competing priorities and drive outcomes.

Apply now to be part of a dynamic and forward-thinking organisation.

Life at RSM:

RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are

Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.

How to apply: 

Please click on the "apply" button and complete our online application form.

Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.