Collections Officer

2 days ago


Brisbane, Queensland, Australia SilverChef Full time $60,000 - $80,000 per year

Job Type: Permanent - Full Time

Location: Brisbane- West End

Job Category: Call Centre and Customer Service

About Us
Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we've already invested more than $2bn in the hospitality industry globally.

We are excited about our future, and we are really excited about yours

About This Opportunity
As a Collections Officer, you'll be instrumental in managing a portfolio of accounts that have fallen into arrears. You'll provide exceptional service to our customers by identifying their needs and providing solutions early in the process, to promptly resolve any outstanding balances. Your goal will be to deliver the best possible outcomes for both SilverChef and our customers, ultimately impacting our company's success as well as customer satisfaction

In this role you will:

  • Engage with customers in arrears to swiftly resolve outstanding balances.
  • Apply consistent business acumen and confident communication skills to promptly address overdue accounts.
  • Ensure that SilverChef debt processes are adhered to and take timely and effective action on accounts assigned.
  • Keep management informed and up to date, flagging any potential risks likely to have a significant financial impact on the arrears portfolio/business.

What You'll Need To Succeed

  • Experience within a collections role or customer service role.
  • An effective communicator that has the ability to relate to customers and other stakeholders, both internal and external.
  • High level of analytical skills and attention to detail.
  • A desire to pursue continuous learning and professional development opportunities.

The Perks

  • We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
  • SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in the AFR's Best Places to Work 2024.
  • We invest in your personal and professional development.
  • We are a high-growth company focused on career development for our people - 19% of our people were supported to achieve a promotion, secondment, or internal move during FY2024.
  • We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
  • SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

At SilverChef, we foster an inclusive and diverse workplace where everyone is welcome. We believe that different perspectives lead to better decisions, stronger teams, and more innovative solutions.

If you're ready to take the next step in your career, apply now and be part of something special


  • Collections Officer

    4 days ago


    Brisbane, Queensland, Australia Altogether Group Pty Ltd Full time $60,000 - $80,000 per year

    We are looking for a Collections Officer to join our team and support effective debt collection for our customer communities. You will assist with all inbound and outbound calls with customers including monitoring and maintaining a portfolio of accounts, financial data, and approved collections strategies.About UsAltogether is a sustainable multi-utility...

  • Collections Officer

    4 days ago


    Brisbane, Queensland, Australia DYE & DURHAM PTY LTD Full time $60,000 - $80,000 per year

    Description Are you a proactive and detail-oriented professional with a knack for building rapport and recovering outstanding accounts? We're looking for a dedicated Collections Officer to join our dynamic finance team. In this role, you'll play a key part in maintaining the financial health of our organisation by managing overdue accounts, negotiating...

  • Collections Officer

    4 days ago


    Brisbane, Queensland, Australia Credit Corp Group Limited Full time $90,000 - $120,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMSupportive training and career progression + gain a Cert III in Financial ServicesCredit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer...

  • Collections Officer

    4 days ago


    Brisbane, Queensland, Australia Risk & Security Management Pty Ltd Full time $60,000 - $90,000 per year

    Join One of Australia's Leading Mercantile AgenciesAt Risk & Security Management (RS), we deliver trusted field services to major banks, credit providers, insurers, government, global corporations, and law firms. Our team thrives on "The RS Way" values to ensure we are building a great place to work and delivery exceptional outcomes to our clients.Why...


  • Brisbane, Queensland, Australia Troocoo Full time $90,000 - $120,000 per year

    About the Company:Troocoo are proud to be partnering with a Brisbane-based subsidiary of a global leader in purchasing and servicing debt that boasts exceptional year-on-year growth. This organisation is working towards becoming a leader in their field and is committed to creating the best possible outcomes for their customers. With an inclusive team culture...


  • Brisbane, Queensland, Australia Nixil Full time $60,000 - $120,000 per year

    Our client based in Eight-Mile Plains, Qld is an innovative provider of merchant cash advance solutions, specialising in delivering seamless, unsecured working capital to small and medium businesses across Australia.As theAccounts Collections Officer, you will work in a fast-paced and dynamic environment, where you will have the opportunity to learn new...


  • Brisbane, Queensland, Australia Nixil Full time $60,000 - $90,000 per year

    Are you looking for a rewarding and challenging career in the financial services industry?Do you have excellent communication and negotiation skills?Do you enjoy helping customers and resolving their issues?If you answered yes to these questions, then we have an exciting opportunity for youOur customer is a leading financial services company with offices...


  • Brisbane, Queensland, Australia Nixil Full time

    Are you looking for a rewarding and challenging career in the financial services industry?Do you have excellent communication and negotiation skills?Do you enjoy helping customers and resolving their issues?If you answered yes to these questions, then we have an exciting opportunity for youOur customer is a leading financial services company based in...


  • Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    QAGOMA is seeking a motivated and experienced Registrar to join our teamThe Registrar, Collection is part of the Gallery's Registration department that includes the specialist areas of exhibitions registration and collection management.The purpose of this role is to coordinate and execute collection-based registration activities and logistics in the...

  • Registrar, Collection

    3 weeks ago


    Brisbane, Queensland, Australia Queensland Government Full time

    OverviewQAGOMA is seeking a motivated and experienced Registrar to join our team The Registrar, Collection is part of the Gallery's Registration department that includes the specialist areas of exhibitions registration and collection management. The purpose of this role is to coordinate and execute collection-based registration activities and logistics in...