Collections Officer

5 days ago

Brisbane, Queensland, Australia SilverChef Full time $60,000 - $90,000 per year

Job Type: Permanent - Full Time

Location: Brisbane- West End

Job Category: Call Centre and Customer Service

About Us
Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we've already invested more than $2bn in the hospitality industry globally.

We are excited about our future, and we are really excited about yours

About This Opportunity
As a Collections Officer, you'll be instrumental in managing a portfolio of accounts that have fallen into arrears. You'll provide exceptional service to our customers by identifying their needs and providing solutions early in the process, to promptly resolve any outstanding balances. Your goal will be to deliver the best possible outcomes for both SilverChef and our customers, ultimately impacting our company's success as well as customer satisfaction

In this role you will:

  • Engage with customers in arrears to swiftly resolve outstanding balances.
  • Apply consistent business acumen and confident communication skills to promptly address overdue accounts.
  • Ensure that SilverChef debt processes are adhered to and take timely and effective action on accounts assigned.
  • Keep management informed and up to date, flagging any potential risks likely to have a significant financial impact on the arrears portfolio/business.

What You'll Need To Succeed

  • Experience within a collections role or customer service role.
  • An effective communicator that has the ability to relate to customers and other stakeholders, both internal and external.
  • High level of analytical skills and attention to detail.
  • A desire to pursue continuous learning and professional development opportunities.

The Perks

  • We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
  • SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in the AFR's Best Places to Work 2024.
  • We invest in your personal and professional development.
  • We are a high-growth company focused on career development for our people - 19% of our people were supported to achieve a promotion, secondment, or internal move during FY2024.
  • We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
  • SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

At SilverChef, we foster an inclusive and diverse workplace where everyone is welcome. We believe that different perspectives lead to better decisions, stronger teams, and more innovative solutions.

If you're ready to take the next step in your career, apply now and be part of something special

  • Collections Officer

    7 days ago

    Brisbane, Queensland, Australia Altogether Group Pty Ltd Full time $60,000 - $80,000 per year

    We are looking for a Collections Officer to join our team and support effective debt collection for our customer communities. You will assist with all inbound and outbound calls with customers including monitoring and maintaining a portfolio of accounts, financial data, and approved collections strategies.About UsAltogether is a sustainable multi-utility...

  • Collections Officer

    7 days ago

    Brisbane, Queensland, Australia Credit Corp Group Limited Full time $90,000 - $120,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMSupportive training and career progression + gain a Cert III in Financial ServicesCredit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer...

  • Senior Collections Officer

    4 days ago

    Brisbane, Queensland, Australia Troocoo Full time $90,000 - $120,000 per year

    About the Company:Troocoo are proud to be partnering with a Brisbane-based subsidiary of a global leader in purchasing and servicing debt that boasts exceptional year-on-year growth. This organisation is working towards becoming a leader in their field and is committed to creating the best possible outcomes for their customers. With an inclusive team culture...

  • Collections/Accounts Receivable Officer

    1 week ago

    Brisbane, Queensland, Australia Nixil Full time $60,000 - $90,000 per year

    Are you looking for a rewarding and challenging career in the financial services industry?Do you have excellent communication and negotiation skills?Do you enjoy helping customers and resolving their issues?If you answered yes to these questions, then we have an exciting opportunity for youOur customer is a leading financial services company with offices...

  • Registrar, Collection

    6 days ago

    Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    QAGOMA is seeking a motivated and experienced Registrar to join our teamThe Registrar, Collection is part of the Gallery's Registration department that includes the specialist areas of exhibitions registration and collection management.The purpose of this role is to coordinate and execute collection-based registration activities and logistics in the...

  • Registrar, Collection

    5 days ago

    Brisbane, Queensland, Australia Queensland Art Gallery Full time $90,000 - $120,000 per year

    As the Registrar, Collection, you will:Plan, coordinate, undertake and manage programming and staff in the specialist areas of Acquisitions and Loans, and Collection Storage. Supervise team members to ensure successful and timely completion of projects in the business areas of,New acquisitionsOutgoing collection loansGovernment loansCollection...

  • Collections Specialist

    5 days ago

    Brisbane, Queensland, Australia KBH Solutions Pty Ltd Full time $80,000 - $120,000 per year

    Competitive Salary on offerHybrid - Brisbane CBDLeading Australian Finance CompanyAre you passionate about delivering exceptional customer service and helping clients during challenging times? A leading Finance provider, renowned for its commitment to high standards of customer care, is seeking an experiencedFinancial Hardship Officerto join their growing...

  • Trainer Assessor, Pathology Collection

    7 days ago

    Brisbane, Queensland, Australia LTT Full time $60,000 - $90,000 per year

    Trainer & Assessor – Pathology CollectionDo you have a Certificate IV in Training and Assessment and experience in Pathology Collection?  We'd love to hear from youWe're looking for a fulltime Trainer / Assessor – Pathology Collectionto join our Brisbane team.A day in the lifeDrawing on your passion for teaching and your industry experience, you'll...

  • Outbound Collections Representative

    5 days ago

    Brisbane, Queensland, Australia Credit Corp Group Limited Full time $60,000 - $80,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMNo collections experience required Supportive training and career progression + gain a Cert III in Financial ServicesCredit Corp is Australia's largest provider of sustainable financial...

  • Pathology Collections Billing Manager

    7 days ago

    Brisbane, Queensland, Australia Mater Group Full time $349,440 per year

    About the roleMater Pathology currently has an opportunity for an experienced manager to join our team as our Pathology Collections Billing & Business Development Manager. This exciting opportunity will be based at our South Brisbane campus where you will be offered a 12-month maximum term contract working 38 hours a week.As the Collections Billing &...