Coordinator Digital Communications

Position Title: Coordinator Digital Communications

Employment Type: Permanent Full-time 

Salary Range: $84,436 - $112,331 per annum + 12% super and benefits (Health Mgr Lvl 1) 

Location: NSW Ambulance State Operations Centre, Sydney Olympic Park

Application Close: Midnight on 21 October 2025

Join NSW Ambulance's Marketing and Communications Team and play a key role in delivering impactful digital communications that serve our community.

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

What's on Offer

• Permanent employment, providing job security and stability
• Leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal entertainment + novated leasing
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team
• Accessible via Public Transport
• Flexible or Hybrid Work Agreements may be negotiated

About the Opportunity

A role where you can utilize your skills to drive real impact through creative and engaging digital communications. As Coordinator, Digital Communications, you will develop and implement user guides, training, and targeted digital content, Including copy, video, and graphics for our intranet, website, and email campaigns. You'll collaborate with internal stakeholders and subject matter experts to translate complex information into clear, customer-focused content that meets accessibility, brand, and style standards.

About You

We are looking for:

• Experience with design platforms, email marketing tools, CMS, and data analytics tools like Google Data Studio
• Proven ability to simplify complex content into user-friendly digital formats
• Strong skills in SEO, accessibility standards (WCAG), and digital performance measurement
• Excellent written and verbal communication skills
• Ability to work collaboratively and manage competing priorities in a fast-paced environment
• Positive, proactive attitude and commitment to team success

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Provide an example of where you have had to involve and work with employees from other divisions in order to improve a customer service process. Please describe what happened and the result.

Question 2: Please outline how you selected an appropriate technology to use to deliver on a business outcome.

Need more information?

1. Click here for the Role Description and Position Conditions and General Information
2. Learn more about careers at NSW Ambulance here

Additional Information

• Applicants will be assessed against the essential criteria articulated in Role Description.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Contact People

Please contact Emma Dallimore on if you have any questions about this role.

For Aboriginal candidates who would like to talk to NSW Ambulance's Aboriginal Workforce Consultant, please contact Leonie Garvey on Support is also available through the Stepping Up website. 

Please contact ambulance- if you require any adjustments to the recruitment process so we can support you to present your best self.

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