Online Community Coordinator

1 day ago

Camberwell, Victoria, Australia Australian Physiotherapy Association Full time $60,000 - $80,000 per year

Join our team as an Online Community Coordinator

Are you passionate about building meaningful online communities and fostering connection among professionals? The Australian Physiotherapy Association (APA) is seeking an Online Community Coordinator
to help shape and grow our member-only digital platform—an engaging, trusted space where physiotherapists connect, collaborate and share knowledge.

About the APA

The APA is the peak body representing over Australian physiotherapists and their patients, with over 35,000 members nationwide. Our work promotes the value of physiotherapy, advocates for better healthcare policies, and supports members in their professional development. We take pride in our collaborative and purpose-driven culture, underpinned by our core values of Accountability, Excellence, Collaboration, Courage, and Respect.

About the role

As the Online Community Coordinator, you'll play a pivotal role in creating and maintaining a safe, inclusive and vibrant online environment for our members. You'll be the day-to-day "pulse" of the community—encouraging conversation, supporting contributors, curating meaningful content and helping members connect across shared interests and professional areas.

You'll work closely with internal teams, subject matter experts and volunteer leaders to bring physiotherapy conversations to life, highlight member voices, and ensure the online community remains an active and valuable part of the APA membership experience.

Key responsibilities include:

  • Moderating discussions to ensure alignment with community guidelines and APA values.
  • Supporting key contributors and curating engaging posts, resources and discussion threads.
  • Developing and implementing engagement initiatives and campaigns to drive participation.
  • Welcoming new members, connecting them to relevant content and peers.
  • Gathering feedback and monitoring community analytics to support ongoing improvement.

About you

You might come from a background in marketing, communications or social media—or you may be a physiotherapist or health professional looking for a new challenge. What matters most is your passion for people, community and digital engagement.

You are:

  • An excellent communicator with strong relationship-building skills.
  • Organised, proactive and responsive, with an eye for detail.
  • Tech-savvy and comfortable using social media and analytics tools.
  • Creative, adaptable and collaborative, with a genuine interest in connecting people and fostering learning.

Why join us?

  • Work for an organisation that makes a difference in healthcare.
  • Hybrid work flexibility – balance office and remote work.
  • An annual mental health 'Doona Day'.
  • Extra three days of leave over the holiday period.
  • Access to a wide range of discounts and benefits through our partners, including travel, car hire and airfares; accommodation; mattresses and pillows; office chairs; wine; electrical; movie tickets; theme parks and attractions; gift cards; magazine subscriptions; and sporting apparel, just to name a few
  • Professional development opportunities and career growth.

Apply now

Take the next step in your career and apply for the Online Community Coordinator role today. Please provide a cover letter addressing the key responsibilities and a current CV.

  • Note: This is a 12–24 month contract, part-time (0.8 FTE), with hybrid working based in Melbourne preferred.

The full position description can be found on the APA's website.

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