Senior Mechanic/ Lead Mechanic

2 hours ago

Eagle Farm, Queensland, Australia W3Global Full time $90,000 - $120,000 per year

Ready to take the next leap in your career? If mentoring others and leading workshops inspires you, we have an exciting opportunity where your skills can truly make an impact. Join us and help shape the future-your next chapter starts here

Our client have been the sole national distributor for Yutong buses since 2018, specializing in distributing Yutong buses and luxury coaches to a wide range of businesses and industries across Australia. At the forefront of the industries transition to zero emission buses, we are incredibly proud of, and passionate about the extension range of vehicles we offer.

Despite rapid growth during this period, we remain an Australian owned and family operated with branches now located in Brisbane, Melbourne, Sydney, Perth, and Cairns.

Due to this growth, we have an opportunity for a suitably experienced Senior Mechanic/ Lead Mechanic to join our Service and Warranty team on a permanent basis. The primary objective of the role is to ensure all QLD clients are satisfied with our after-sales support. This includes servicing, workshop bookings, warranty, and general advice inquiries to ensure optimum vehicle uptime. This position plays a pivotal role in maintaining confidence in both brand and product; therefore, strategies need to be in place to ensure customers' needs are met and attended to and staff are sufficiently trained. Also, ensuring that the Brisbane workshop operates productively, maintaining compliance with local laws, regulations, and safety standards.

The role will answer to the QLD Service & Warranty Manager and is based in our QLD branch.

Key Accountabilities -

  • Liaise with Sales to ensure timely, practical, and mutually agreed delivery dates are negotiated for Customers.
  • Liaise with customers internally and externally with job progress, concerns, or queries.
  • Check-in vehicles ensuring they are free from damage or defects.
  • Assist in the Preparation for the PDI's and preparing of new vehicles based on Customer Specifications supplied by Sales.
  • Coordinate 3rd party contractors.
  • Conduct / coordinate warranty repairs in accordance with Factory procedures and requirements
  • Stay current with government regulations pertaining to vehicles.
  • Ensure workshop is kept tidy and presentable.
  • Maintain contact with clients to obtain customer feedback regarding product/service quality.
  • Assist clients in resolving issues and complaints concerning purchased products or services.
  • Build and establish good work relationship with clients to facilitate increased patronage and revenue.
  • Monitor contract details to notify clients of pending expiration and help process renewal.
  • Supervise and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards.
  • Assist in the development and optimize support and service processes, tools, and systems.
  • Oversee all post-sales services provided to clients to ensure customer satisfaction.
  • Provide periodic reports to management on all after sales activities.
  • Ensure compliance with all general and company policies when carrying out job duties.
  • Assist in day-to-day mechanical duties as and when required

Skills And Experience -

  • Automotive trade qualified Diesel Fitter / Heavy Vehicle Mechanic.
  • Supervisory experience in Heavy Vehicle Workshop necessary
  • HVRAS (Heavy Vehicle Registration Assessment Scheme) Qualified desirable.
  • MR licence desirable
  • Forklift ticket desirable

  • Senior Mechanic/ Lead Mechanic

    6 days ago

    Eagle Farm, Queensland, Australia VDI Australia Full time $90,000 - $120,000 per year

    Ready to take the next leap in your career? If mentoring others and leading workshops inspires you, we have an exciting opportunity where your skills can truly make an impact. Join us and help shape the future—your next chapter starts hereVDI Australia Group of Companies have been the sole national distributor for Yutong buses since 2018, specialising in...

  • Mechanical Fitter

    2 days ago

    Eagle Farm, Queensland, Australia InfraBuild Full time $96,000 - $108,000 per year

    About the roleWe are seeking an experienced Mechanical Fitter to join our dynamic team in Brisbane, supporting our operations in steel manufacturing, processing and distribution. With the 2032 Brisbane Olympics driving unprecedented demand for infrastructure and construction, this is an opportunity to join a business that is expanding, investing, and leading...

  • Diesel Mechanics

    1 week ago

    Eagle Farm, Queensland, Australia NSP Personnel Full time $60,000 - $80,000 per year

    Due to the success and growth of our client we are currently have a position for a Diesel Mechanic to install electrical and basic mechanical components on mine spec vehiclesThe successful candidate needs to have experience working on trucks or buses.The ideal applicant will have the opportunity to work out of state-of-the-art modern facilities in the repair...

  • Heavy Vehicle Mechanic

    4 days ago

    Eagle Farm, Queensland, Australia Thales Full time $60,000 - $90,000 per year

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we...

  • Maintenance Mechanical Engineer

    4 days ago

    Eagle Farm, Queensland, Australia 3ecde60d-0d14-496b-8b23-dc747ea1c790 Full time $90,000 - $120,000 per year

    Are you a hands-on problem solver with a passion for keeping operations running smoothly? Join our client as a Maintenance Engineer / Technician and play a key role in maintaining the performance, safety, and reliability of our manufacturing equipment. What You will doPerform maintenance, troubleshooting, and repair of mechanical equipmentExecute and...

  • Heavy Vehicle Mechanic

    4 days ago

    Eagle Farm, Queensland, Australia Thales Full time $95,000 - $120,000 per year

    At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we...

  • Aerospace/Mechanical/Composites Engineers

    1 week ago

    Eagle Farm, Queensland, Australia Advanced Composite Structures Australia | ACS-A Full time $80,000 - $120,000 per year

    Advanced Composite Structures Australia Pty Ltd (ACS Australia) is a highly awarded and recognised leader in composites innovation, helping companies to excel in implementing new composite products and technology. ACS Australia offers its employees the opportunity to work in a dynamic environment on a range of unique and exciting engineering projects across...

  • Workshop Heavy Diesel Mechanic

    6 days ago

    Eagle Farm, Queensland, Australia Private Advertiser Full time $90,000 - $120,000 per year

    The Role: A stable career opportunity to work in a professional industry, servicing, diagnosing and maintaining heavy mobile machinery. This is a workshop-based role, Monday to Friday Day shift with potential for overtime, and some field work and product testing opportunities for the right candidate.The option for a 9 day per fortnight roster is available,...

  • Trades Assistant

    2 weeks ago

    Eagle Farm, Queensland, Australia Queensland Fire Department Full time $77,107 - $100,000 per year

    Trades AssistantQueensland Fire DepartmentStatus: Permanent Full-timeClassification: FHVC10Salary: $77,107.00 per annumDivision: Strategy and Corporate ServicesRegion/Directorate:Asset ServicesWork Unit: Fleet MaintenanceLocation: Eagle Farm, 4007Closing Date: Midnight, 23rd November 25Reference No: QLD_QFD_21148_25Current Queensland Fire Department...

  • Franna Service Technician

    2 weeks ago

    Eagle Farm, Queensland, Australia Diplomatik Pty Full time $60,000 - $90,000 per year

    Job Description Now Hiring Experienced Service Technician | Eagle Farm WorkshopWe're on the hunt for a skilled and motivated Service Technician to join one of our leading clients at their Eagle Farm workshop. This is a fantastic opportunity for someone passionate about mechanical work, keen to grow their career, and ready to take on a new challenge in a...