IT Support Engineer

2 weeks ago

Sydney, New South Wales, Australia Talenza Full time $80,000 - $160,000 per year

IT Support Engineer - 3 Month Contract
**Sydney | Hybrid (2 days in office) | Up to $400/day inc super |
Immediate Start

My client, a respected
non-for-profit organisation based in Sydney
, is seeking an experienced
IT Support Engineer
to join their team on a
3-month contract
. This role requires someone who is
immediately available
and ready to provide
L1/L2 support
across the Windows, M365, and Intune environment. You'll play a key role in ensuring smooth day-to-day IT operations in a collaborative and supportive team.

Key Responsibilities:

  • Deliver hands-on
    L1/L2 technical support
    across the Windows and M365 stack
  • Troubleshoot and resolve escalated incidents, ensuring minimal downtime for staff
  • Administer and manage
    Microsoft Intune
    for device and endpoint management
  • Support M365 applications, user access, and security controls
  • Contribute to small projects and continuous improvement of IT processes
  • Provide clear communication and a strong customer service approach to stakeholders

Skills & Experience:

  • Proven experience in an
    IT Support Engineer / L2 support role
  • Strong skills in
    Windows and M365 support
  • Microsoft Intune
    experience is essential
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and stakeholder management skills
  • Must be
    immediately available
    and able to work in a
    hybrid setup (2 days in the Sydney office)

Contract Details:

  • 3 month contract
  • Up to $400/day inc super
  • Sydney-based, hybrid role (2 days in the office)
  • Immediate start
    required

This is a fantastic opportunity to join a
purpose-driven organisation
, apply your technical expertise, and hit the ground running.

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