Junior Engineer

4 days ago

Sydney, New South Wales, Australia FinXL IT Professional Services Full time $104,000 - $130,878 per year

Junior Engineer - Contact Centre Leading Telco client (consulting through FinXL)

About FinXL

FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

FinXL is seeking a Junior Engineer, with exposure to Contact Centre engineering/integration/support, to join our consulting team and be deployed with a leading Telco client on a key transformation engagement. FinXL is also able to take over existing visas and provide sponsorship for consultants.

Responsibilities

  • Build, configure, and maintain call flows and IVR scripts using NICE CXone Studio
  • Support integrations with external systems and APIs (REST/JSON)
  • Assist in testing, troubleshooting, and optimising scripts and call flows
  • Contribute to the design of customer communication journeys across voice and digital channels
  • Document technical changes, flows, and integration points
  • Work closely with senior engineers and business stakeholders to ensure smooth delivery

Key Skills & Experience

  • Exposure to NICE CXone Studio scripting (or comparable contact centre tools)
  • Understanding of IVR design, call routing, and contact centre workflows
  • Basic experience with APIs, JSON, or web services
  • Some knowledge of scripting/programming languages (JavaScript, Python, or similar)
  • Strong problem-solving skills and eagerness to learn in a fast-paced environment
  • Excellent communication and documentation skills

Why Join FinXL?

  • Build specialist skills in the leading NICE CXone cloud contact centre platform
  • Supportive team environment with mentoring from senior engineers
  • Gain broad exposure to enterprise customer communication technologies

Next Steps If you would like to apply for this opportunity, please submit your CV via SEEK.

Please note that due to the volume of responses, only shortlisted consultants will be contacted.

  • Junior engineer

    5 days ago

    Sydney, New South Wales, Australia Terracon civil Full time $104,000 - $130,878 per year

    About the role Terracon Civil is seeking a driven and ambitious Junior Engineer to join our growing team in Mortdale, NSW. As a Junior Engineer, you will be responsible for providing technical support and assistance on a range of civil engineering projects. This is a full-time role with opportunities for career progression and professional development.What...

  • Junior Engineer

    2 days ago

    Sydney, New South Wales, Australia FinXL Full time

    Junior Engineer - Contact Centre Leading Telco client (consulting through FinXL)About FinXLFinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and...

  • Junior Engineer

    2 days ago

    Sydney, New South Wales, Australia FinXL Full time

    Junior Engineer - Contact Centre Leading Telco client (consulting through FinXL)About FinXLFinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and...

  • Junior Engineer

    4 days ago

    Sydney, New South Wales, Australia FinXL Full time $104,000 - $130,878 per year

    Job detailsPosted 09 September 2025SalaryNegotiableLocationSydneyJob type ContractDisciplineCloud & InfrastructureReference90M0677947_ Job descriptionJunior Engineer - Contact Centre Leading Telco client (consulting through FinXL)About FinXLFinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business...

  • Junior Data Engineer

    2 days ago

    Sydney, New South Wales, Australia Graincorp Full time

    Role: Junior Data EngineerLocation: Sydney What did you have for breakfast today?Whether it's the flour in your toast or the grain in your cereal, it's highly likely that GrainCorp helped get it onto your plateAs we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we're proud to be leading the way...

  • Junior Civil Engineer

    5 days ago

    Sydney, New South Wales, Australia Kantershow Civil Full time $60,000 - $80,000 per year

    About Kantershow CivilKantershow Civil is a well-established civil construction company based in Prestons, delivering high-quality civil maintenance and infrastructure projects across the Greater Sydney region. With a strong reputation for reliability, safety, and performance, we are growing and we're looking for a motivated and detail-oriented Junior Civil...

  • Junior Data Engineer

    2 days ago

    Sydney, New South Wales, Australia Graincorp Full time

    Join to apply for the Junior Data Engineer - Sydney role at GrainCorpLocation: SydneyOverviewGrainCorp is seeking 2 Junior Data Engineers to join our team at our Barangaroo office.This role will work with a motivated and collaborative team to deliver data, infrastructure and platform activities to support advanced analytical use cases and reporting...

  • Junior Data Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Graincorp Operations Full time $90,000 - $120,000 per year

    Role: Junior Data EngineerLocation: SydneyWhat did you have for breakfast today? Whether it's the flour in your toast or the grain in your cereal, it's highly likely that GrainCorp helped get it onto your plate As we find new ways to connect rural communities with food, animal feed, and industrial customers around the world, we're proud to be leading the...

  • Junior Presales Engineer

    1 week ago

    Sydney, New South Wales, Australia Hamilton Barnes ? Full time

    OverviewJob Title: Junior Pre-Sales EngineerLocation: Melbourne or SydneyEmployment Type: Full-timeAbout the RoleAre you an IT professional looking to step off the tools and into a strategic, customer-facing role? This is a fantastic opportunity to move into pre-sales engineering, where you'll support solution design across a wide range of technologies.As a...

  • Junior Presales Engineer

    1 week ago

    Sydney, New South Wales, Australia Hamilton Barnes ? Full time

    OverviewJob Title: Junior Pre-Sales EngineerLocation: Melbourne or SydneyEmployment Type: Full-timeAbout the RoleAre you an IT professional looking to step off the tools and into a strategic, customer-facing role? This is a fantastic opportunity to move into pre-sales engineering, where you'll support solution design across a wide range of technologies.As a...