Experienced Support Coordinator, NDIS

2 days ago

Parramatta Park, Queensland, Australia Bettersupportsolutions Full time $9,600 per year

Support Coordinator – Empower Lives, Build Community

Location: Head Office – Parramatta, NSW

Job Type: Part-time or Full - time

At Better Support Solutions, we're a family-founded NDIS provider dedicated to delivering the most compassionate and loving home care. We believe every person deserves to live with dignity, choice, and connection — and we're growing every day.

We're seeking an experienced Support Coordinator to join our close-knit team in Parramatta. This role is more than coordination — it's about walking alongside people with disability, amplifying their voice, and helping them navigate the NDIS with clarity, confidence, and care.

What You'll Be Doing

  • Build genuine, trusting relationships with participants, families, and support networks

  • Help participants understand their NDIS plan, funding, and available supports

  • Connect clients with appropriate services, allied health professionals, and community supports

  • Support psychosocial recovery and goal achievement through tailored care planning

  • Facilitate assessments to determine funding needs (e.g. complex home modifications)

  • Coach and empower clients to build confidence and make the most of their plan

  • Maintain regular communication and respond to feedback with a commitment to improvement

  • Prepare and attend plan review meetings, including reports and goal setting

  • Uphold confidentiality and adhere to all organisational policies and WHS standards

What You'll Bring

  • Minimum 1 year experience in a similar role with solid understanding of NDIS guidelines

  • Certificate IV in Disability, Allied Health qualification, or relevant sector experience

  • Excellent communication and interpersonal skills

  • Ability to problem-solve and overcome complex challenges

  • Current Australian driver's licence and access to your own vehicle

Why Join Us?

  • Direct access to our CEO and founder — a pioneer in the NDIS space

  • Supportive, values-led team culture built on trust, transparency, and genuine care

  • Onsite parking and a welcoming office environment

  • Real opportunities to grow, contribute ideas, and shape the future of disability support

Job Types: Full-time, Part-time

Pay: $43.00 – $48.00 per hour

Benefits:

  • Travel reimbursement

Experience:

  • Support Coordinator : 1 year (Preferred)

Licence/Certification:

  • Australia Driver license (Preferred)

Work Location: In person

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