Customer Support

1 week ago

Nerang Queensland, Australia Carinity Full time $45,000 - $60,000 per year

Carinity Home Care – South Coast and Logan are looking for a motivated and passionate Customer Support individual to join the team. Reporting directly to the Lifestyle Coordinator, you will support the Home Care operations, working within a team to administer the day-to-day office activity, manage the roster and be the first contact for all enquiries. Your ability to manage your workload and high level of customer service is critical to your success.

This role requires availability Monday to Friday (8AM – 4PM).

What do I need for the role?

  • Demonstrated experience in office administration and clerical procedures.
  • Demonstrated experience in the rostering of staff, including the ability to utilise a computerised rostering system advantageous.
  • Highly developed interpersonal communication and customer service skills.
  • Ability to process high volumes of enquiries with quality outcomes.

Desirable:

  • Experience within the home care industry
  • Certificate / Qualification in Business Administration

The bonuses of joining the Carinity team

  • Access to extensive not-for-profit salary packaging options.
  • Be part of a value driven organisation, with a culture of caring for others.
  • Ongoing training and development to reach your full potential.

Location: Carinity Home Care – South Coast and LoganCarinity Home Care – South Coast and Logan (based in Nerang) provide tailored support to seniors, and those with disability, living on the South Coast and in the Logan River Valley area.

See more here -

How do I apply?Carinity is after motivated and enthusiastic candidates who are committed to working with Carinity to make a real difference If this sounds like you, we want to hear from you

To submit your application, click "Apply", applications should include a brief cover letter and resume that addresses the Essential Competencies and Experiences. When clicking apply, you will be redirected to Carinity's website, which will contain more information on Carinity and this position, including the Position Description.

For further information please contact Carinity Home Care – South Coast on only during business hours.

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.

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