Customer Service

1 week ago

Nerang, Australia ASAP Roadworthys Full time

ASAP Roadworthys is a leader in vehicle safety and inspections, known for delivering high-quality, friendly service wherever it’s most convenient for our customers.

We're growing fast and looking for motivated, like-minded individuals to join our team. If you're passionate about service and ready to take the next step in your career, we want to hear from you.
We value loyalty and are committed to providing our team with the training and support they need to grow alongside us.

**The Role**:
Join ASAP Roadworthys as a **Customer Service and Admin Support**. In this role, you’ll be at the heart of our operations, handling a diverse range of responsibilities — from assisting customers with their enquiries to coordinating with our operations team to ensure everything runs smoothly.

**Key Responsibilities**:

- **Customer Acquisition**:Engage with potential customers, assess their needs, and guide them in utilizing the services we offer.
- **Customer Service**:Provide friendly and helpful assistance by addressing customer inquiries, resolving issues, and ensuring an overall positive experience.
- **Operational Support**: Work closely with the operations team to support day-to-day tasks and ensure smooth business operations.

**Essential Qualifications & Qualities**:

- Proven experience in customer service & sales roles, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organizational and time management skills.
- Proficiency in computer systems, including CRM software.
- Ability to quickly learn new tasks and adjust to changing priorities.
- Proactive in identifying solutions and taking initiative.

**What We’re Looking For**:
We’re seeking a motivated and adaptable individual who thrives in a dynamic environment. You should be:

- Confident and persuasive, with a focus on achieving targets.
- Resourceful and able to find solutions to challenges.
- Collaborative and supportive of your colleagues.
- Proactive and able to work independently.

Please be available for a phone call between 8am & 4pm Monday - Friday.

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Performance bonus

Application Question(s):

- Are you available to work Monday - Friday between 7am - 6pm?

Work Location: In person

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