Customer Service Team Leader

2 weeks ago

Nerang, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you.

**The Role**

Our Gold Cost AutoGlass Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Expert to lead the customer service team in delivering a first class service to our new and existing customers. This is a 6 month fixed term parental leave contract opportunity.

Key duties and responsibilities include:

- Lead the customer service team and support day to day running of the branch
- Provide first class service to all customers using your amazing people and communication skills
- Keep customers appraised of delivery lead-time
- Undertake repair inspections, converting repairs to sales where appropriate
- Raise Job Authorities and invoices by utilising branch computer system.

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Ongoing incentive programs and recognition
- Ongoing learning and development opportunities
- Supportive team members and management
- Uniform provided

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

- A true passion for delivering customer service excellence
- Experience in managing/leading teams in a busy environment
- Confident, engaging approach and a natural ability to communicate
- Resilience and the ability to work in a complex and changing environment
- Outstanding verbal and written communication skills
- Excellent self organisation and time management skills

**Sounds like a Crackin' Opportunity? Click and Apply**

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Team

    1 week ago

    Nerang, Australia Bunnings Full time $104,000 - $130,878 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Team Leader Digital Services

    2 weeks ago

    Nerang, Australia Enterprise & Training Company Limited Full time

    Full Time - Location - Nerang - On-the-job training and development - Help make a positive impact on people’s lives **About Us** **Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We...

  • Customer Service Representative

    7 hours ago

    Nerang, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Nerang QLD Location**: - **$33.40 per/h + comm.**: - **Gtd 15hrs per week (8.00am-11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    1 week ago

    Nerang, Australia The Automotive Group Full time

    **Nerang Location**: - **Hourly Rate + Commission**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking**: - **Option to transition to Permanent Part Time** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales...

  • Manufacturing Team Leader

    7 days ago

    Nerang, Australia DOCKPRO Full time

    **MANUFACTURING TEAM LEADER** Are you looking to join a dynamic business that values growth, high performance, and creating a positive workplace? We invite you to be part of our innovative team at DockPro, located in Nerang, Qld, where we prioritise trust, respect, and a supportive environment for all. **About DockPro**: Founded in 2004, DockPro is...

  • Customer Service Representative

    1 week ago

    Nerang, Australia ASAP Roadworthys Full time

    **Job description** ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are...

  • Customer Service Representative

    7 hours ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are looking for like minded...

  • Customer Service Officer

    2 days ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are looking for like minded...

  • Customer Service Representative

    2 weeks ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are looking for like minded...

  • Customer Service Representative

    7 days ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are looking for like minded...