Customer Service Team Leader

2 days ago

Nerang, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you.

**The Role**

Our Gold Cost AutoGlass Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Expert to lead the customer service team in delivering a first class service to our new and existing customers. This is a 6 month fixed term parental leave contract opportunity.

Key duties and responsibilities include:

- Lead the customer service team and support day to day running of the branch
- Provide first class service to all customers using your amazing people and communication skills
- Keep customers appraised of delivery lead-time
- Undertake repair inspections, converting repairs to sales where appropriate
- Raise Job Authorities and invoices by utilising branch computer system.

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Ongoing incentive programs and recognition
- Ongoing learning and development opportunities
- Supportive team members and management
- Uniform provided

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

- A true passion for delivering customer service excellence
- Experience in managing/leading teams in a busy environment
- Confident, engaging approach and a natural ability to communicate
- Resilience and the ability to work in a complex and changing environment
- Outstanding verbal and written communication skills
- Excellent self organisation and time management skills

**Sounds like a Crackin' Opportunity? Click and Apply**

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Team

    2 weeks ago

    Nerang, Australia Bunnings Full time $104,000 - $130,878 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Customer Service Team Member

    2 weeks ago

    Nerang, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Team Leader Digital Services

    5 days ago

    Nerang, Australia Enterprise & Training Company Limited Full time

    Full Time - Location - Nerang - On-the-job training and development - Help make a positive impact on people’s lives **About Us** **Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We...

  • Department Team Leader

    5 days ago

    Nerang, Australia Careers Officeworks Full time $60,000 - $100,000 per year

    About us Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Nerang store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing your...

  • Customer Service

    2 weeks ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is a leader in vehicle safety and inspections, known for delivering high-quality, friendly service wherever it’s most convenient for our customers. We're growing fast and looking for motivated, like-minded individuals to join our team. If you're passionate about service and ready to take the next step in your career, we want to hear from...

  • Assistant Team Leader

    2 weeks ago

    Nerang, Australia Maid2Match Full time $59,920 - $79,920 per year

    Limited spots, apply this intakeStructured training with monthly progressionRegular 1:1 mentoring with Senior LeadersAbout UsMaid2Match is a proud family owned company started by the Schulz brothers whose first client was their parents. Fast forward 11 years, Toby and Jason still own and operate the business but we've now grown into a leading National...

  • Customer Service Representative

    5 days ago

    Nerang, Australia ASAP Roadworthys Full time

    ASAP Roadworthys is an industry leader in vehicle safety and inspection. We pride ourselves with providing a high quality, friendly service at a location convenient to our customers. We are seeking motivated and qualified staff to be part of an exciting team. Service excellence and reputation is what our business is built on. We are looking for like minded...

  • Customer Service Team Member

    1 week ago

    Nerang, Queensland, Australia Salon Furniture Australia Full time $45,000 - $60,000 per year

    Hair and Beauty Kingdom is a fast-growing importer and wholesaler of premium salon supplies and furniture. We proudly supply exclusive brands to salons and wholesalers across Australia, offering a wide range of products—from professional clippers to high-end hair care. Alongside our wholesale operations, your primary position will be in the storefront in...

  • Trade Team Leader Repco

    7 days ago

    Nerang, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco Nerang** are looking to welcome a Full Time Trade Team Leader to join their fantastic team! **All about you**: Reporting to the Store Manager, you will draw on your mechanical and parts knowledge, providing front-line technical support, product advice and assist customers by making recommendations in relation to...

  • Customer Service Representative

    7 days ago

    Nerang, Australia Accent Blinds Full time

    You will be the face of the business, and must be able to engage customers so that they get a great service experience, and leave saying wow!. Your positive attitude is important. We want our customers leaving and feeling good with the experience they have had with our company. Work with a great team and in a great culture who will encourage and inspire...