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Front Office Reception

2 weeks ago

Brisbane, Queensland, Australia Dental Boutique Full time $40,000 - $80,000 per year

Are you a hospitality superstar with a knack for creating unforgettable guest experiences?

Imagine a role where your front desk expertise meets a whole new industry – no late nights, no Sundays, and all the smiles you could ask for In the dental world, we call this role a Front Office Coordinator, but it's not too different from a Front Office Receptionist or Guest Service Agent. You'll welcome patients (our guests), check them in and out, and ensure every visit is smooth, professional, and downright delightful.

What You'll Be Doing
As the first point of contact for our patients, you'll play a vital role in creating a warm, welcoming, and seamless experience – the kind of experience that sets Dental Boutique Brisbane apart.

Your Day Will Include

  • Delivering exceptional customer service with positivity, empathy, and professionalism — every patient, every time
  • Creating a calm and caring environment that makes our patients feel valued, heard, and comfortable from the moment they walk in
  • Managing schedules, booking appointments, and keeping our day running smoothly with excellent coordination and attention to detail
  • Handling reception duties, answering phone calls, and completing basic data entry with accuracy and efficiency
  • Supporting the wider team with general administrative tasks, ensuring nothing is missed and everything runs like clockwork
  • Communicating and collaborating with colleagues and stakeholders in line with our values
  • Taking initiative and demonstrating a strong drive to meet deadlines, exceed expectations, and contribute to a high-performing team culture

What You'll Bring To The Role

  • Luxury hospitality mindset – you love making people feel welcome and important
  • Attention to detail – you're the person who always dots the I's and crosses the T's
  • Multitasking skills – juggling schedules, phone calls, and patient interactions is second nature to you
  • Positive energy – your enthusiasm is contagious, and you know how to create great vibes

What We Offer

  • Regular hours with no nights or weekends/Sundays – your evenings are your own
  • A fun, supportive team dedicated to changing lives one smile at a time
  • A beautiful work environment where care and professionalism meet
  • The chance to bring your guest service skills to an industry that makes a real difference

More About Us
At Dental Boutique, we don't just change smiles – we change lives. Our team of renowned dentists, dental surgeons, and master ceramists bring world-class expertise exclusive to Dental Boutique, creating natural, confidence-boosting smiles that are as unique as the people who wear them. With over 50,000 smile transformations across multiple state-of-the-art clinics nationwide, Dental Boutique is a leader in cosmetic dentistry in Australia – and we're still growing.

We Are Proud To Be

  • Multi-award winners, including Australian Business of the Year, Dental Services of the Year, and Health Services of the Year
  • An accredited, nationally recognised practice celebrated by industry experts
  • Pioneers of bespoke smile makeovers, known for our artistry, precision, and personalised approach

But what truly sets us apart are the values that drive everything we do:

  • We Care and Respect – our clients, our craft, and each other
  • We Deliver What We Say We Will Do – every time
  • We Do Everything with Passion – from the first consult to the final reveal
  • We Pay Attention to Detail – because every detail matters
  • We Lead the Way – with innovation, excellence, and bold vision

By embracing these values, we create an environment where both our people and our clients thrive.

Apply today and bring your guest service magic to Dental Boutique Brisbane