
Front Office Professional Needed
4 days ago
Job Description:
We are seeking a highly skilled and experienced Front Office Professional to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and memorable.
Your key responsibilities will include greeting and farewelling guests, ensuring a smooth arrival and departure process. You will also be responsible for meeting guest requests efficiently and effectively, and providing prompt responses to their queries.
In addition, you will be required to maintain accurate records of guest feedback and ensure any issues are resolved promptly. Proactively monitoring and maintaining the safety, security, and privacy of all guests is also an essential aspect of this role.
The ideal candidate will have previous experience in a Front Office or Reception role, preferably with knowledge of Opera and/or Micros Symphony software. Strong problem-solving and analytical skills, along with attention to detail and high initiative, are also essential requirements for this position.
Furthermore, the successful candidate will have excellent communication skills at all levels, enabling them to work collaboratively within a team and independently as required.
Requirements:
- Previous experience in a Front Office or Reception role
- Familiarity with Opera and/or Micros Symphony software (an advantage)
- Strong problem-solving and analytical skills
- Attention to detail and high initiative
- Excellent communication skills at all levels
Benefits:
This role offers a unique opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and development. As a valued member of our team, you will receive competitive compensation and benefits, including comprehensive training and support.
Others:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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