Senior Learning and Development Officer

• Join our dynamic and rapidly expanding team as we embark on an exciting journey of organisational growth and innovation, working towards our vision of becoming Australia's Port for the Future.
• Work on meaningful initiatives that will help create prosperity for the North Queensland's communities.
• Enjoy an environment that provides attractive benefits including flexibility, true work-life balance and generous opportunities for professional development.

About The Port
The Port of Townsville Limited (the Port) has been actively shaping the future of Townsville and North Queensland for 160 years.

Today, we are Australia's largest port for zinc, lead, copper, sugar and fertiliser. Additionally, we handle more motor vehicles and containerised goods than any other port in Northern Australia. The goods that flow through our ports are grown, mined, manufactured and used to better the lives of more than 800,000 people across a vast catchment area, spanning from Hinchinbrook to the Burdekin and west to Mount Isa.

On average, more than 8 million tonnes of goods, worth more than $10 billion, cross our wharves each year. Thanks to our customers, we are one of the country's most diverse ports, linking more than 30 different commodities to 130 ports in 44 countries.

The Townsville port is also an increasingly strategic forward mounting location in Australia's Defence capabilities, as well as an important tourism enabler due to its modern dedicated cruise ship terminal.

Working with us
The Port of Townsville is expanding its team of passionate and innovative professionals as we undergo a period of significant and sustainable growth.

We are currently undertaking the biggest port expansion in our history, trade volumes are expected to triple by 2050 as new projects in rare earth, critical minerals and renewable energy come to realisation and demand for Defence and cruise shipping capacity is rapidly increasing.

In the coming years we will be challenged to continue to deliver highly competitive day to day port operations, drive improvements in sustainability across all areas of the business and deliver major capital works projects that will ensure our capacity to facilitate the trade demands of the future.

We are currently looking for exceptional talent to join our team as we embark on this journey. Are you a proactive and ambitious individual with a passion for making a real impact? This is your chance to be part of a collaborative and forward-thinking environment where your ideas and contributions will be valued.

The Port provides a supportive workplace culture that is committed to improving diversity and fostering inclusivity. With a strong focus on nurturing growth and continuous learning, you'll have the resources and guidance to excel in your role and beyond.

About The Role And You
The Senior Learning and Development Officer plays a pivotal role in shaping the Port's workforce capability by leading the design, delivery, and evaluation of learning strategies that directly align with organisational objectives and Port Vision 2050. This role provides strategic oversight of the Port's Annual Learning Plan, ensuring investment in learning and development delivers measurable outcomes, closes skill gaps, and supports long-term succession planning and talent growth.

At an operational level, the position is responsible for creating and facilitating engaging learning experiences, managing the learning and development budget, and leveraging data to align programs with current and emerging workforce needs. Working collaboratively with leaders, subject matter experts, and external partners, the Senior Learning and Development Officer drives employee growth, enhances organisational performance, and fosters a culture of adaptability, continuous improvement, and career progression across the Port.

Experience You'll Need
To be successful in the role, you will require:

• Experience in learning and development, instructional design, or a related area.
• Strong communication, facilitation, and interpersonal skills; ability to work collaboratively across departments; excellent organisational and project management abilities.
• Ability to develop impactful training content and programs tailored to diverse learning styles.
• Skilled in identifying workforce trends and aligning learning strategies to address skill gaps and drive performance.
• Capability to promote adaptability and learning in a dynamic work environment.
• Proven success in collaborating with team members, managers, and external partners to achieve learning goals.

For a more comprehensive understanding of the position's requirements, please refer to the Position Description available on our website. Explore Current Vacancies | Port of Townsville

Application process

• Click apply and follow the prompts
• Attach your current resume and a cover letter to your application
• Applications close 11pm Sunday, 26 October 2025

For enquiries, please contact - , noting that applications must be submitted via our recruitment site - email applications will not be accepted.

At the Port of Townsville, we value and celebrate the diversity of our community and recognise that it enriches our workplace. We strongly encourage applicants from all backgrounds to come forward, confident that you will be met with respect and consideration. We are committed to ensuring our working environment is safe and welcoming.

If you are an applicant who faces challenges due to cultural barriers or disabilities, please know that we are here to support you throughout the application process. We strive to create a welcoming and accessible recruitment experience for all candidates, and we encourage you to approach us if you require any assistance or accommodations.

Together, let's build a workforce that thrives on inclusivity and embraces the strengths that everyone brings to our team.

Attachments

• Position Description - Senior Learning and Development Officer