Key Employer Relationship Manager

1 week ago

Melbourne, Victoria, Australia Team Super Services Full time $90,000 - $120,000 per year

Team Super is a leading industry superannuation fund servicing the transport, energy and mining industries across Australia, with 150,000 members and over $22bn of funds under management. Team Super was also recently recognised by Money Magazine in 2025 as Best of the Best.

The Key Employer Relationship Manager's key responsibility is to achieve ongoing sustainable growth for the Fund through employer, and stakeholder channels within geographic territory.

Key Responsibilities

  • Support growth for the fund through proactive visitation and support for the fund employer experience proposition.
  • Relationship building activity within employer and stakeholder channels.
  • Attract new opportunities and create advocacy within existing relationships.
  • Scale and coverage of the employer and stakeholder channel within a national team. Develop solution focused, data led engagement plans, appropriate channel campaigns including workplace education delivery within an assigned  territory.
  • Accountability for portfolio member density growth.
  • Develop, plan and implement scalable member and prospective member service/education activities towards growth, member satisfaction and advocacy.
  • Contributing to toolkit creation and executing solutions in line with business unit growth and retention ambitions.

Qualifications

  • RG146 (mandatory) – with annual refresher (or commitment to become accredited within 6 months of employment).
  • BA of Business, Marketing or related field (Desired) or minimum 5years relevant industry experience within Superannuation or Financial Advice (mandatory).

Desired skills & experience:

  • Solid financial services experience with at least 5 years industry experience. Ideally in superannuation, with strong working knowledge of multi-employer or industry funds.
  • Previous experience in a Relationship Management, Business Development or similar across a dedicated territory.
  • High level relationship management, communication (both written and verbal) negotiation and formal presentation skills.
  • Experience in managing the development of service plans and delivery of agreed programs.
  • Proven ability to generate new business leads and deliver key growth and retention outcomes.
  • Awareness of superannuation benefit design, insurance arrangements, legislation and financial planning industry.
  • Advanced IT skills, able to efficiently and effectively use all Microsoft Office programs and business specific software, continually upskill on software required to perform role.

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