Senior Inside Sales Supervisor

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

ANZ Remote Sales is Medtronic's leading global remote salesforce, known for innovation and a growth driver within the company. We build strong customer relationships through an inside sales model, delivering value across Medtronic and expanding into unique segments like Public and Private Hospitals, Emergency Services, Speciality Clinics and a host of other customer groups.

As one of two Senior Supervisors reporting into the Senior Remote Sales Manager, you will lead and manage up to four (4) Remote Sales professionals. You will be presented with opportunities for growth, as we strive to expand our Remote Sales Team to deliver a more cost-effective sales model.

We are seeking an individual who embraces accountability, thrives on building high performing teams and is eager to contribute their expertise to our mission.

Responsibilities may include the following and other duties may be assigned:

• Lead your team to manage sales related activities including customer support, offer modelling and analytics, proposal preparation, offer presentation, contract and terms negotiations, price negotiation, cost analysis, liability and exposure management and negotiation, for your Team's accounts
• Drive your team's focus on the customer and the customer experience to intensify business relationships - increasing loyalty and account retention
• Build and maintain a robust sales pipeline with your team & track performance against targets.
• Lead the sales channels in executing engagement plans, negotiating contracts, and closing deals
• Collaborate with Operating Unit and Function leaders across ANZ to ensure your team is highly engaged and supported across all areas
• Remotely sell Medtronic products and retain end-user patients in a specific geographic area or customer accounts to achieve sales goals
• Manage your team to conduct phone-based sales and leverage selling skills to meet targets.
• Promote and establish education about Medtronic's products and services
• Manage and respond to customer concerns and complaints
• Arrange product demonstrations by field sales representatives
• Drive team performance by motivating and coaching team members
• Work within and actively promote Medtronic's core Mission, corporate strategies, policies, procedures and Code of Conduct
• Comply with Medtronic's Finance and Legal policies and procedures

Required Knowledge and Experience:

• Minimum bachelor's degree required
• Minimum 3 years' experience as a people leader / team leader (of 4+ members) in MedTech or similar industry
• Broader sales leadership experience highly regarded (outside of Remote Sales)
• Demonstrated track record of achieving sales targets, driving revenue growth and bottom-line margin/operating profit
• Excellent communication, presentation, influencing and negotiation skills
• Passionate in coaching and developing people and openness to providing and receiving feedback
• Ability to build and maintain trusting relationships with key customers and stakeholders with high integrity
• Analytical mindset with the ability to analyze market data, identify trends to make informed decisions
• Proficiency in MS Office suite and CRM systems )
• Flexibility for occasional after-hours work

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.