Administrator / Claims Support

1 week ago

Sunshine Coast, Australia ODIN Insurance Full time $60,000 - $80,000 per year

Job Title: Administrator / Claims Support – Insurance Brokerage

Maroochydore, QLD | Full-time

Are you highly organised, detail-focused, and looking to join a supportive team in the insurance industry? We are a growing insurance brokerage based in Maroochydore, seeking an Administrator / Claims Support Officer to help manage day-to-day administration and assist with claims handling for our clients.

About Us

We are a client-focused insurance brokerage with a reputation for providing tailored business and personal insurance solutions. Our team values professionalism, teamwork, and genuine care for our clients. With consistent growth, we're looking for someone who thrives in a fast-paced but supportive environment.

About the Role

You'll be the go-to person for administration support and claims coordination, helping our team deliver the best service possible to our clients. Your day will include:

  • Assisting clients with lodgement and management of insurance claims.
  • Communicating with insurers, repairers, and clients to keep claims moving.
  • Managing general administration tasks, including policy documentation and data entry.
  • Supporting the sales and broking team with back-office processing.
  • Providing excellent customer service and timely follow-up for clients.

What We're Looking For

  • Previous experience in administration or claims handling (insurance industry experience highly regarded, but not essential).
  • Strong communication and customer service skills.
  • Excellent organisational skills and attention to detail.
  • Ability to prioritise tasks and meet deadlines in a busy environment.
  • A team player with a proactive, can-do attitude.

What We Offer

  • A supportive and professional team environment.
  • Ongoing training and development opportunities.
  • Long-term career growth within a successful brokerage.
  • Convenient Maroochydore office location.

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