Administrator / Claims Support
1 week ago
Job Title: Administrator / Claims Support – Insurance Brokerage
Maroochydore, QLD | Full-time
Are you highly organised, detail-focused, and looking to join a supportive team in the insurance industry? We are a growing insurance brokerage based in Maroochydore, seeking an Administrator / Claims Support Officer to help manage day-to-day administration and assist with claims handling for our clients.
About Us
We are a client-focused insurance brokerage with a reputation for providing tailored business and personal insurance solutions. Our team values professionalism, teamwork, and genuine care for our clients. With consistent growth, we're looking for someone who thrives in a fast-paced but supportive environment.
About the Role
You'll be the go-to person for administration support and claims coordination, helping our team deliver the best service possible to our clients. Your day will include:
- Assisting clients with lodgement and management of insurance claims.
- Communicating with insurers, repairers, and clients to keep claims moving.
- Managing general administration tasks, including policy documentation and data entry.
- Supporting the sales and broking team with back-office processing.
- Providing excellent customer service and timely follow-up for clients.
What We're Looking For
- Previous experience in administration or claims handling (insurance industry experience highly regarded, but not essential).
- Strong communication and customer service skills.
- Excellent organisational skills and attention to detail.
- Ability to prioritise tasks and meet deadlines in a busy environment.
- A team player with a proactive, can-do attitude.
What We Offer
- A supportive and professional team environment.
- Ongoing training and development opportunities.
- Long-term career growth within a successful brokerage.
- Convenient Maroochydore office location.
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