Claims Administrator

4 days ago

Perth, Western Australia Western Building Pty Ltd Full time $60,000 - $80,000 per year

The Company

We specialise in building insurance repairs and pride ourselves on superior quality and service to both our clients and Australia's leading insurance companies. We are a market leader because of our people.

The Role

We are seeking a Claims Administrator and Repair Co Ordinator's on a full-time basis, to join our experienced team.

We want the best and brightest in our team and in turn offer a rewarding and challenging TEAM environment where you are invested in, truly valued and have the opportunity to grow and develop.

To be successful, you must exhibit a willingness to learn and have a strong passion for exceptional customer service. We are seeking a highly driven and adaptable individual with a positive attitude and a keen eye for detail.

After training and with on-going support, you will be able to;

  • Organise emergency repairs and organise construction repairs.
  • Complete relevant data entry.
  • Develop new skills and strengths in report writing.
  • Upload integral information to the relevant internal and external systems.
  • Establish and maintain excellent relationships with clients and trade contractors.
  • Be part of a team that collectively work together to achieve our KPI targets, ensure that our quality levels are upheld and maintain an excellent level of customer service.

Criteria

  • Be highly motivated, organised and passionate about building.
  • Maintain accurate records of customer interactions and service activities.
  • Have a high level of computer literacy, particularly with Microsoft applications.
  • Excellent communication and customer service skills.
  • Outstanding time management and critical thinking abilities.
  • Experience in a similar position or within the insurance industry
  • Willingness to learn

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, apply now.

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