Customer Service Officer

2 weeks ago

Myaree, Western Australia Guardsman Full time $45,000 - $60,000 per year

ADMIN AND CUSTOMER SERVICE SUPER STAR APPLY WITHIN

Guardsman Self Storage has been in operation since 1984. With 775 Storage units, including a temperature-controlled zone, it is the premier single site storage business in WA.

We are seeking an office administrator/customer service officer on a part time basis at our self storage facility in Myaree. The right candidate will be employed to support the day to day operations of the site.

Working in a small team at a family owned business, we pride ourselves on a customer focused approach and exceeding our clients' expectations.

We want you to bring your friendly personable attitude, client orientated thinking, and keen attention to detail to the role.

Consistent hours and shifts will be allocated with extra hours required for backup coverage for staff on annual/sick leave.

General operational hours at the facillity are Monday- Fridays 8:30am-5:30pm and Saturdays 9am-3pm.

Required range of working hours between 10-15hrs/week however, this may increase to help to cover shifts whilst offering flexibility for the right candidate.

You must be available for one or two Saturdays a month (9:00am-3:00pm)

The position will include, but not be limited to the following tasks:

  • Provide a high level of customer service at all times
  • Answering all enquiries via various platforms
  • Identify potential leads and convert to a sale
  • Data entry into our Storman Software System
  • Tracking stock levels
  • Maintain a neat and tidy facility
  • Reporting to the Store Manager
  • Moving wine deliveries into client spaces
  • Cleaning storage units that are empty
  • If you are experienced in marketing or socials you can provide assistance in these areas, but they are not essential to the job role

Essential Criteria:

We're looking for candidates with the following skills and experience:

  • Minimum 12 months experience in a similar role relating to retail, storage, admin or small business with excellent customer service skills
  • Strong communication skills
  • Intermediate to advanced computer skills
  • You must have a strong ability to work autonomously, part of a team and consistently complete tasks set
  • Motivated and with a positive and can-do attitude
  • The ability to follow instruction but also problem solve if the need ever arises, with full support of Management
  • Available to work 10-15 hours across Monday-Saturday
  • Minimum one-two Saturday's a month
  • The ability to work extra shifts to cover sick leave and annual leave of other team members

What you will receive:

  • Friendly small team environment
  • Ongoing support and training
  • Competitive renumeration
  • Parking on site
  • Plenty of food vendors locally
  • Discounted storage and packing supplies if needed
  • Work life balance
  • Low stress workplace with potential for longevity within the business
  • Flexibility

Thank you agencies, but we have this one under control.

To apply, please send your CV with a cover letter addressed to the General Manager, Melinda.

List the job criteria above and your suitability to the job role in the cover letter. Applications sent without addressing your relative experience to our essential criteria will not be reviewed.

Immediate start for the right candidate. We cannot wait to hear from you.

  • Part Time Customer Service and Sales Assistant Myaree WA

    5 days ago

    Myaree, Western Australia Beacon Lighting Full time $45,000 - $70,000 per year

    Utilise your sales skills and passion for interior design to light up our customers' livesPermanent part time customer service and sales role available at our Myaree storeComprehensive and ongoing training - no lighting experience neededJob security, performance based profit share incentives, generous team member discounts and Birthday leaveBenefitsTo reward...

  • Casual Customer Service and Sales Assistant Myaree WA

    5 days ago

    Myaree, Western Australia Beacon Lighting Full time $40,000 - $60,000 per year

    If you are passionate about sales and building strong customer rapport, we want youCasual customer service and sales role available at our Myaree storeComprehensive and ongoing training - no lighting experience neededGenerous team member discounts, a fun team culture and performance based profit share incentivesBenefitsTo reward you for your efforts, we...

  • Customer Solutions Advisor

    2 weeks ago

    Myaree, Western Australia Vodafone Full time $45,000 - $60,000 per year

    At Vodafone, you could say we do 'retail' a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect – this is what drives us to do good work.What You'll Be DoingYou'll spend your time being a customer champion; discovering what our customers want and need and helping them use...

  • Marketing and Client Experience Officer

    1 week ago

    Myaree, Western Australia Pilates Fitness Institute Full time $45,000 - $60,000 per year

    About UsAt Pilates Fitness Institute, we're passionate about helping people improve their lives through movement. Our studio is a hub of energy, care and expertise, offering Pilates and wellness services to a loyal and growing client base. We pride ourselves on delivering an exceptional customer experience that reflects our core values:Knowledge is...

  • Delivery Driver – Food Service Products

    5 days ago

    Myaree, Western Australia Springer Foods Full time $45,000 - $65,000 per year

    Delivery Driver – Food Service ProductsSpringer Foods – Perth Metro AreaSpringer Foods is a leading supplier of quality food service products across Western Australia. We are looking for a reliable and motivated Delivery Driver (Truck) to join our team.About the Role:You will be responsible for ensuring our customers receive their orders accurately and...

  • Strata Administration Assistant

    2 weeks ago

    Myaree, Western Australia Strata Administration Services Full time $45,000 - $60,000 per year

    Strata Administration Services | Myaree | Full-TimeStrata Administration Services is a proudly West Australian owned and operated business providing professional strata management services to a broad and growing client base.We're looking for an enthusiastic and organised Strata Administration Assistant to join our friendly Myaree team. This role supports our...

  • Sales Consultant

    5 days ago

    Myaree, Western Australia Myaree Ceramics Full time $60,000 - $80,000 per year

    Myaree Ceramics is a long standing, highly regarded tile business, passionate about providing great service and creating amazing interiors for our clients.We are looking for a PartSalesperson to join our busy showroom.If you love selling (and ideally, are experienced in) design and the building industry and you want to help clients realise their designs in...

  • Junior Administration Assistant

    2 weeks ago

    Myaree, Western Australia Summit Homes Group Full time $60,000 - $80,000 per year

    About the RoleAs a Mortgage Broker Support Officer at Westgate Financial Services, you'll be a vital part of our growing home lending team, helping to deliver seamless mortgage experiences for clients of the Summit Homes Group.In this role, you will manage mortgage applications from initial submission through to settlement, working closely with brokers,...

  • Estimator - New Homes

    5 days ago

    Myaree, Western Australia Summit Homes Group Full time $80,000 - $120,000 per year

    About the roleWe are currently seeking an expereinced,  detail-oriented Estimator join our New Homes team, encompassing Easystart Homes, New Generation Homes, Velocity and Summit Homes.Reporting to the Estimating Manager you will be responsible for providing accurate estimates for new residential home enquiries, as well as managing ad hoc pricing for...

  • Personal Assistant

    2 weeks ago

    Myaree, Western Australia Summit Homes Group Full time $60,000 - $100,000 per year

    About the RoleWe are looking for a highly professional and proactive Personal Assistant to provide strategic, high-level support to our Managing Director and Group General Manager. This is a pivotal role where you will ensure the smooth operation of executive functions, enabling our leadership team to focus on what matters most - driving innovation and...