Administrative / Retail Assistant

7 days ago

Morisset NSW, Australia Go4 Sports Distribution Australia Full time $25,000 - $40,000 per year

Roller Derby Heaven – Morisset, NSW

Love skating, skateboards or scooters? Love helping people? Join the team at Roller Derby Heaven

Roller Derby Heaven (RDH) has been at the heart of Australia's skate scene for over 30 years — from roller derby and recreational skating to inline, skateboarding, and scooters. We're a family-owned, grassroots business based in Morisset, NSW, passionate about connecting skaters with the best gear, advice, and service.

We're looking for a Retail & Admin Assistant to join our friendly team. This casual/part-time position is ideal for someone reliable, proactive, and personable — especially if you have an interest in skating, skateboarding, or scooters.

This role can also be a great fit for a stay-at-home parent looking to work during school hours. We offer flexibility for the right candidate.

Key Responsibilities

Retail & Customer Service

  • Greet and assist customers in-store and over the phone
  • Provide gear recommendations and support with fittings and sizing
  • Process sales using our POS system
  • Handle returns, exchanges, and customer enquiries
  • Keep the store clean, tidy, and well-stocked
  • Assist with visual merchandising and product displays

Admin & Dispatch Support

  • Process online orders and prepare items for dispatch
  • Communicate with couriers and update customers on order status
  • Address & resolve logistical issues to ensure smooth operations
  • Perform general office tasks: data entry, filing, supply ordering
  • Manage stock levels, restock shelves, and assist with inventory counts
  • Maintain accurate dispatch and stock records

General Support

  • Help prioritise daily tasks and schedule dispatch activities
  • Resolve minor logistical issues and customer service concerns
  • Collaborate with team members to ensure smooth store operations

What We're Looking For

  • Excellent customer service and communication skills
  • Strong organisational and multitasking abilities
  • Detail-oriented with a proactive, can-do attitude
  • Confident using Microsoft Office (Word, Excel, Outlook)
  • Comfortable using a Point-of-Sale (POS) system (training provided)
  • Previous experience in retail, dispatch, or office admin is preferred
  • An interest or background in skating, scooters, or skateboarding is a big plus

Job Details

  • Job Type: Casual / Part-Time
  • Location: Morisset, NSW
  • Hours: 15-25 hours per week
  • Monday, Tueday & Wednesday with occasional Saturdays
  • Pay: In line with Retail Award rates (dependent on age and experience)

Perks & Benefits

  • Up to 50% staff discount on skates, skateboards, scooters & gear
  • On-the-job training and mentoring provided
  • Friendly, supportive team environment with a skate-loving culture
  • Closed on public holidays, including Easter, Christmas & New Year
  • Opportunities for growth and skill development
  • Be part of a local, growing business that supports the skate community

How to Apply

To apply, please send your resume and a short cover letter answering:

  • Why you'd be a great fit for this role
  • Your availability
  • Any experience or interest in skating, skateboards, or scooters

Send applications to:

Applications open now – don't miss your chance to join the team

Roller Derby Heaven is more than just a skate shop — we're a hub for the local skating community. If you're ready to learn, grow, and bring great energy to our team, we'd love to hear from you

Job Types: Part-time, Casual

Pay: From $25.11 per hour

Expected hours: 15 – 20 per week

Work Location: In person

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