Account Manager

As an Account Manager based out of Wollongong, putting the customer first is your number one priority, ensuring you create exceptional customer experience for our new and existing customers.

You understand teamwork is critical to achieving this success. Working in conjunction with the Branch Manager & Sales Supervisor you will help drive a culture of work smarter, through innovation, continuous improvement, and efficiencies.

Responsibilities include:

• Building and maintaining customer relationships in the mining & mineral processing sector and with their associated sub-contractors
• 40% of your role will be to generate new opportunities to build an existing client base
• You will have a strong sense of commitment towards the delivery of projects.
• Strong business acumen and reporting skills
• The role will see you traveling and meeting customers and clients 4 days a week

• You are a proactive and engaging team player with a customer-centric focus, who has a passion for account management. You enjoy operating autonomously and have a high level of integrity.

• Proven networking skills and an ability to build and strengthen customer relationships, across different construction segments.

• A proven sales record in Construction, Steel or Manufacturing industries preferred but not essential

• Have strong time management and communication skills

• Exceptional negotiation skills
• Strong demonstration of achieving KPIs
• Preferred understanding of the mining & mineral processing sector.

Key Benefits

Below are some of our key central benefits that are available to all employees. Other benefits may be available depending on your role or site.

• Access to long service leave after 5 years: Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
• Generous parental leave: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
• Corporate rates for private health insurance: Nib Health Insurance offers discounted cover for employees.
• Employee Benefits Program: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.

At Steelforce we pride ourselves on supplying our customers with the highest quality Australian-manufactured structural steel, merchant bar, pipe & tube product. Founded in April 2000, Steelforce has since captured a significant share of the Australian steel distribution industry and is now a major distributor of steel products in Australia, with branches in Brisbane, Sydney, Melbourne, Tasmania and Perth.

Steelforce is a brand of InfraBuild, Australia's leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

Why work here?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
• Work well - live better: We understand the importance of working in an environment which supports you to balance your personal and professional life. Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters. You'll thrive not only in your career with us, but beyond.
• Build your own future: Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected. You'll be empowered to take the wheel of your learning journey and uncover your potential. The possibilities are limitless.

We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

It is our ambition to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Apply today.