People and Culture Business Partner

Full Time | Town Hall, Sydney CBD

RFBI is a respected not-for-profit aged care provider. We seek a skilled practitioner with exceptional verbal and written communication skills, strong research ability and a blend of empathy, candour, diplomacy and tact for this crucial People & Culture Business Partner role.

About the Role

As a People & Culture Business Partner, you will work with colleagues in a tight-knit, collaborative team where mutual respect and personal integrity underpin every interaction. Inclusion and support are reflected in the way we work together. You will help nurture a positive culture that values proactive service and everyday happiness. Laughter and camaraderie are part of our working life, even as we embrace complex HR challenges.

This role partners with managers spanning the employee lifecycle, provides hands-on support for the rollout of Dayforce HCMS and builds strong relationships with staff across our NSW/ACT network. Some travel is required and a current driver's licence is essential.

Our office is located in Sydney's CBD with direct access to Town Hall and Gadigal stations.

Key Responsibilities

• Provide considered compliant support for employee relations matters and workplace investigations.
• Guide managers through challenging conversations using empathy, candour, tact and practical judgement.
• Design and deliver engaging training to build capability and strengthen a values-led culture.
• Interpret and apply employment legislation, Awards, Enterprise Agreements, Fair Work Act, NES and organisational policies.
• Communicate clearly to build trust and engagement across all levels with openness and integrity.
• Prepare written advice and insights and combine research with best practice to drive meaningful outcomes.

About You

• Broad HR generalist/business partnering experience with a strong track record in employee relations.
• Experience working in a similar role in health, aged care or disability sectors.
• Confident operating autonomously at the pointy end of HR - including having difficult conversations and making tough decisions with professionalism and care.
• Sound knowledge and experience applying Enterprise Agreements, industrial instruments, Fair Work Act and NES.
• Skilled communicator with exceptional written and verbal strengths - able to balance honesty, empathy, tact and candour in complex situations.
• Enjoy being part of a team where mutual support and a sense of humour matter just as much as achieving results.
• Demonstrate initiative, curiosity and a drive for continuous improvement.
• Driver's licence and willingness to travel to RFBI sites as required.
• Experience in systems or process improvement is an advantage - openness to learning and flexible teamwork is essential.

What's On Offer

• Permanent full-time position in a supportive, values-led team.
• Central Sydney CBD office - convenient to Town Hall and Gadigal stations.
• Opportunity to help shape contemporary HR practices and play a role in major systems projects.
• Ongoing professional development and a genuine focus on inclusion, respect, integrity, service and happiness.
• Eligible for 'not for profit' salary packaging Benefits - Benefits - Increase your package

About Us

Royal Freemasons' Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI is an independent, not-for-profit organisation operating in NSW and ACT. We are an award-winning, leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. We operate 22 residential aged care villages, 20 retirement villages, and a range of home and community services across NSW and the ACT.

If you value positive relationships, practical solutions and making a meaningful difference in aged care, we encourage you to apply and bring your unique perspective to our close-knit team.

Applications close: 7 November 2025

Sounds like you? Apply now