Course Adviser

2 weeks ago

Fortitude Valley QLD, Australia Australian Institute of Professional Counsellors Full time $48,000 - $60,000 per year

Company Description

The Australian Institute of Professional Counsellors (AIPC) is a leading provider of counselling education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach. As a Course Adviser, you'll play a vital role in guiding individuals toward a future in mental health support and counselling.

Job Description

As a Course Adviser, you will:

  • Respond to and follow up on course enquiries
  • Explain course options and study requirements
  • Guide prospective students through the enrolment process
  • Use sales and relationship-building techniques to meet enrolment targets
  • Maintain accurate student records in our CRM system
  • Support administrative functions related to student engagement

Qualifications

  • Previous experience in a course adviser or sales/customer service role
  • Excellent interpersonal, written, and verbal communication skills
  • Strong ability to build rapport with prospective students
  • Ability to meet KPIs and work both independently and within a team
  • Experience in education or use of CRM systems is advantageous

Additional Information

  • Please note there are 2 available positions:

1 x full time

1 x part time at 0.8 FTE (4 days a week)

Please outline in a cover letter, what position you are intending to apply for.

Why Join AIPC?

  • Make a real impact in the lives of future counsellors
  • Supportive team environment with structured onboarding
  • Permanent full-time role with growth opportunities
  • Work for a trusted education provider with a national presence

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we're attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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