Course Adviser

4 days ago

Fortitude Valley, Australia Australian Institute of Professional Counsellors Full time

**Company Description**
The **Australian Institute of Professional Counsellors (AIPC)** is a leading provider of counselling education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach. As a Course Adviser, you'll play a vital role in guiding individuals toward a future in mental health support and counselling.

As a Course Adviser, you will:

- Respond to and follow up on course enquiries
- Explain course options and study requirements
- Guide prospective students through the enrolment process
- Use sales and relationship-building techniques to meet enrolment targets
- Maintain accurate student records in our CRM system
- Support administrative functions related to student engagement

**Qualifications**
- Previous experience in a course adviser or sales/customer service role
- Excellent interpersonal, written, and verbal communication skills
- Strong ability to build rapport with prospective students
- Ability to meet KPIs and work both independently and within a team
- Experience in education or use of CRM systems is advantageous

**Additional Information**
- **Please note there are 2 available positions**:
**1 x full time**

**1 x part time at 0.8 FTE (4 days a week)**

**Why Join AIPC?**
- Make a real impact in the lives of future counsellors
- Supportive team environment with structured onboarding
- Permanent full-time role with growth opportunities
- Work for a trusted education provider with a national presence

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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