ICT Infrastructure Administrator

State Library of New South Wales

ICT Infrastructure Administrator

ICT Services, Digital Experience Division

Clerk Grade 7/8, Ongoing

• Ongoing Full-Time
• Competitive remuneration package Up to $142,503 p.a. Package includes salary ($113,574 p.a - $125,720 p.a), plus employer's contribution to superannuation and annual leave loading

About the State Library

The State Library of NSW is one of the great libraries of the world, with a history dating back to 1826. As one of Australia's oldest and important public institutions, the Library is responsible for preserving and presenting the social, cultural and scientific history of our State and our Nation.

Our purpose is to create a sanctuary for discovery, debate, gathering and joy. It's a place that holds our living record, where knowledge is freely accessible, helping us reach into the past and imagine what's next. The State Library of NSW is where we go to ask questions about the world.

About the Opportunity

We are seeking an ICT professional to support ICT infrastructure, manage Internet/WAN links, and administer resources such as digital storage, enterprise firewalls, and wireless networks to help maintain ICT infrastructure availability for staff and readers.

You will work with the ICT Infrastructure team to lead the management of the major ICT components including wireless network, storage infrastructure and WAN/Internet connections. You will be applying effective problem-solving techniques and technical expertise to deal with resource and performance issues in a service environment. You will continuously be keeping the knowledge of ICT infrastructure technologies and solutions up to date with the changes and developments happening both within the Library and in the outside world.

Some key responsibilities:

• Provide day-to-day support and maintenance for the ICT infrastructure including core and WG switches, network management/monitoring applications, digital storage, Internet/WAN links and wireless network.
• Resolve infrastructure related incidents/problems, monitor network performance, and ensure the infrastructure is secure and efficiently operated.
• Ensure the ICT infrastructure and external hosted services are secure, regularly updated with patching and comply with cyber security guidelines.

The Ideal Candidate

You are a proactive and solutions-focused ICT professional with a passion for public sector excellence. You bring:

• Significant experience in managing, maintaining, and configuring a network containing multiple public and private segments, layer 2/3 switches, including VLANs, wireless and VOIP technologies, network security, administering network application servers and WAN routers;
• Broad experience of storage systems, WAN links, cloud technologies and knowledge of virtual servers' infrastructure; and
• Experience managing external service providers, contracts and performance agreements.

What's in it for you?

• Thrive with our holistic wellbeing program - including access to Fitness Passport for gym and fitness facilities across Australia.
• Work where you feel inspired – a vibrant, collaborative office culture supported by flexible work options.
• Grow your career with extensive Learning & Development opportunities
• Feel supported – access professional wellbeing services through Converge, our all-in-one digital support platform.
• Family-first benefits – up to 14 weeks paid parental leave, plus dedicated leave for fertility treatments.
• Enjoy exclusive perks – staff discounts at the Library Cafe and Bookshop.
• Be part of the culture – free access to Library programs, exhibitions, and events.

How to apply

To apply for this role please provide a response to the following questions. Attach your answers as part of your application and/or as part of your cover letter. Please keep question responses to a maximum of 3 paragraphs and please respond to the shortlisting questions in your own words - we're looking to understand your perspective, not answers generated by AI tools.

Question 1

• Describe a time when you had to design or upgrade a critical piece of ICT infrastructure (e.g., network, storage)? What was your approach, and how did you ensure minimal disruption to business operations?

Question 2

• Describe how do you stay current with emerging technologies and security threats in ICT infrastructure, and how have you applied that knowledge in your recent work?

Please ensure you attach an up-to-date copy of your CV as part of your application for the role.

The State Library of NSW welcomes and encourages applications from people with diverse backgrounds, including Aboriginal and Torres Strait Islanders, LGBTQI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and workers of all ages. Candidates can request a reasonable adjustment throughout each step of the recruitment process by noting this in your application or contacting the People and Culture Team via

Talent Pool

Applicants not initially offered a role but have been assessed through the recruitment process as being suitable will be placed in the Talent Pool to fill future ongoing and temporary vacancies as they arise. Placement in the Talent Pool remains valid for 18 months.

Eligibility to apply

To be eligible to apply for this role you must be either;

• an Australian citizen or
• a permanent resident of Australia, or
• a New Zealand citizen with a current New Zealand passport or a citizen of another country with an appropriate visa that allows you to work in Australia for the period of temporary employment or if you are seeking ongoing employment, you must hold a permanent visa that allows you to work in Australia.
• Appointment to this role is subject to Pre-employment Checks. Additional checks may be required throughout your tenure at the Library should the accountabilities of your role change.

Further information that may assist you with applying for this role

If you have any questions about the role, please contact People and Culture Team via

Closing date for applications: 24th October 2025 at 10:00am.