Civic Support Officer

Do you want to make a difference to the community? Do you love to put your administrative skills to the test? We are currently seeking new Civic Support Officers and if you have these skills this might be your chance to rewrite the future with us.

• Work in a dynamic and service focused team
• Permanent full-time position available

About the role

The role of Civic Support Officer is responsible for the provision of timely, effective and high-level administrative support services to the Central Coast Council's Governance area, with a focus on the effective and efficient operation of Council's meetings. This includes an expectation of attendance at Council meetings outside of standard operating hours in person. This position is required to provide quality customer service and create value for the community.

To be successful in this role, you will have:

• Certificate III qualification in Business Administration or related field OR demonstrated solid contemporary experience in a similar role, combined with ongoing professional development
• Current class C Driver license
• Demonstrated ability to participate and actively contribute in a team environment within a diverse, medium to large, organisation
• Demonstrated recent experience in administrative position, including electronic document management processes, accurate typing skills (minimum 60 words per minute), minute taking, meeting preparation, strong attention to detail
• Strong customer service ethos and a demonstrated customer-centric approach to service provision both verbally and in writing with staff and the public
• Ability to complete work and deliver according to project schedules and deadlines, including willingness and ability to attend evening meetings (a minimum of 3 evenings per month)
• Demonstrated extensive experience working in an environment dealing with issues of a confidential nature
• Demonstrated experience in consultation, negotiation and conflict resolution.

To view our position description which provides more information for you to learn more about this role please click the Apply button.

Other important information

• The commencing salary for this position is up to $80k. Central Coast Council also provides progression opportunities for employees to progress up to the maximum salary of $92k on completion of assessment of skills and performance. Plus 12% superannuation.
• This role will be able to access a 9 day fortnight
• This role is located at the Wyong Administration Building

Council may create an eligibility list from this recruitment process and may utilise this eligibility list to fill other permanent or temporary vacancies.

Extra benefits

At Central Coast Council we provide team members with a range of extras that help them balance their life when they need it. Fitness Passports give access to a range of gyms. Wellbeing leave can be accessed twice a year to tick off something that means something to you - volunteering, health check-ups. And an Employee Assistance Program that offers a range of wellbeing initiatives to help you and your immediate family.

Other extras include:

• Long service leave after 5 years of continuous service
• Free flu vaccination program
• Time provided for you to do annual skin cancer screening, Breast screen and blood donations
• Access to professional development with career development and learning programs through various platforms
• We reward and recognise our staff with our Cheers program
• Novated leasing partnerships.

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

What to know more?

The contact person for this role is Briony Stiles, Team Leader, Civic Support. You can contact Briony on

This position will close for applications at midnight on Sunday, 2 November 2025.