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Exams Operations Officer

2 weeks ago

Wollongong, New South Wales, Australia University of Wollongong Full time $81,953 - $92,481 per year
  • Fixed Term, full-time appointment 12 months (from 22 September 2025 to 23 September 2026)
  • Level 5: $81,953 - $92,681 plus 17% superannuation

About the Role

The University of Wollongong (UOW) is seeking a Level 5 Exams Operations Officer to join our dynamic Exams Team. As an Exams Operations Officer, you will play a pivotal role in coordinating and supporting final exam activities across UOW's Australian campuses. Reporting to the Exams Operations Manager, you'll ensure exams are delivered on time, within policy, and with a strong focus on student experience and operational excellence.

What You'll Do

  • Coordinate in-person and online final exams across multiple venues.
  • Liaise with faculties, students, and stakeholders to resolve complex exam issues.
  • Assist with implementing reasonable adjustments for students with approved Access Plans, including scheduling and logistics.
  • Maintain and improve exam procedures and documentation.
  • Support exam systems and contribute to process improvements.
  • Occasionally supervise casual staff during peak periods.

What We're Looking For

We're seeking someone with:

  • Strong organisational and communication skills.
  • Experience managing rosters and coordinating large-scale events.
  • Proven ability to work within policy frameworks and improve processes.
  • A collaborative mindset and commitment to exceptional service.
  • Empathy and professionalism when working with students, and the ability to liaise effectively with internal teams to support inclusive exam delivery.

Why Join Us?

At UOW, we offer:

  • A supportive and inclusive team environment.
  • Comprehensive onboarding and training.
  • Opportunities for professional development and study sponsorship.
  • Flexible work arrangements, including up to two days WFH per week.
  • Generous 17% superannuation and salary packaging options.
  • Career progression opportunities within the university.

Ready to Apply?

If you're passionate about student success and thrive in a fast-paced, detail-oriented environment, we'd love to hear from you

Applications close: Sunday 7 September :59pm

For further information on this opportunity contact Katie Bell, Senior Manager Examinations |

The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.

Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.