Casual Membership Services Officer

2 days ago

Adelaide, South Australia Port Adelaide Football Club Full time $60,000 - $80,000 per year

Who we are:

The Port Adelaide Football Club was established in 1870.

From humble beginnings on the docksides of Port Adelaide as a sporting social club for the young men and women of the district, Port Adelaide has grown to be of the nation?s most successful professional sporting organisations. It?s connection to ?the Port? and the people it represents for over 150 years remains true to its purpose and identity.

Our record of success is unparalleled ? 4 Champions of Australia titles, 36 SANFL Premierships, 1 AFL Premiership

Port Adelaide is the only community football club from outside of Victoria to earn entry in its own right to the national competition. Port Adelaide lives to the charter to compete and win in the biggest competition in the land, representing its community with pride and passion.

We are proud, immensely proud of all that has been achieved since 1870, and as always, bold in every plan for the future.

What do we have on offer?

The Membership Services Officer will be responsible for provide an outstanding experience and service to members and supporters with genuine care and connection to detail every point of contact.

You will be responsible for:

  • Inbound and outbound membership sales and service.
  • Delivering outstanding care and service to our members and supporters.
  • Keeping abreast to all membership products.
  • Proactively provide solutions to members to exceed their expectations and needs.
  • Continually improving our member contact information (database).
  • Achieving overall membership and ticketing revenue targets.

What you need to be successful?

  • Previous experience in a customer service and or sales role ? over the phone and in person
  • Advanced computer skills including Microsoft Excel, Microsoft Word
  • Intermediate knowledge of databases and the capability to learn industry specific applications (archtics)
  • Excellent written and verbal communication, with the ability to build and maintain strong internal and external relationships, positively representing the business at all time.
  • Intermediate to advanced MS Office and sound knowledge of Microsoft Outlook
  • Ability communicate with different levels of staff, senior management across the organisation and external clients.

Please note that all roles with the Port Adelaide Football Club will require a valid Working with Children Check or willingness to obtain one.

Applications for this position will close on 31 October 2025.

To apply for this position, please submit an application addressing the above requirements and including a cover letter with a detailed curriculum vitae.

The Port Adelaide Football Club recognises our roles in promoting inclusiveness and diversity, while positively affirming the value of all diversity groups throughout our community.

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