
Customer Service Manager
4 days ago
About Kalcare Medical Supplies:
Launched in 2019, Kalcare Medical Supplies is a national online retailer, facilities, and wholesale supplier and contractor to several state government tenders all in the Medical Equipment space. Our clients include NDIS Participants, Plan Managers, Patients, Consumers, Hospitals, Aged Care Facilities, Pharmacies, and many more.
We are an enthusiastic and pioneering team that is leading industry change in the Healthcare Industry. We offer our employees the opportunity to have a balanced work/life experience and contribute to the overall success of the company.
In a huge growth phase, the business requires a Customer Service/Office Manager to help the take the company to the next level. With career progression possibilities this is a long-term and exciting opportunity for the right candidate to grow with the company.
The Opportunity
Based in Kalgoorlie WA, we are seeking a passionate, experienced Customer Service/Office Manager to lead our Kalgoorlie team and take our regional WA customer experience to the next level.
As the new Customer Service/Office Manager, you're not just managing a store—you're making a difference. You'll lead a dedicated team, connect with the local community, and empower customers with products that truly improve lives. If you're a people-first leader with a strong Customer service/Office Manager background and a drive to grow in the Allied Health space, we would love to speak to you further about this opportunity.
What your day looks like:
- Lead day-to-day showroom operations, including stocktakes, sales, and customer experience.
- Take ownership of your showroom's overall performance and success.
- Manage a heavy administrative workload and ensure accurate processing of sales and hire agreements.
- Action quotes, purchase orders, invoices, shipping/distribution and other transactions.
- Follow up with suppliers and customers via email/phone to provide updates and resolve enquiries.
- Coach, roster, and develop your team to meet and exceed sales targets.
- Build community relationships and grow business opportunities.
Highly relevant tasks include:
- developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided.
- providing direction and feedback to team members and assisting with recruitment.
- managing, motivating and developing staff providing customer services.
- planning and implementing after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided.
- liaising with other organisational units, service agents and customers to identify and respond to customer expectations.
What's in it for you:
- Monday–Friday, 9am–5pm schedule – no weekends or public holidays.
- Attractive salary package
- Extensive ongoing training, coaching and career development
- A supportive, inclusive and purpose-driven team culture
Job Types: Full-time, Permanent
Pay: $70,000.00 – $80,000.00 per year
Benefits:
- Employee mentoring program
- Professional development assistance
- Visa sponsorship
Work Location: In person
-
Administration and Customer Service Officer
1 week ago
Kalgoorlie/Boulder, Australia Team Global Express Full time $60,000 - $80,000 per year*About Team Global Express*Team Global Express (TGE) is an Australian-owned transport and logistics business delivering across Australia and New Zealand. We're passionate about our customers, people, and the environment.The RoleWe are looking for a reliable and organised person to provide administration and customer service support at ourKalgoorliebranch....
-
Customer Service Officer Oasis
2 weeks ago
Kalgoorlie/Boulder, Australia City of Kalgoorlie-Boulder Full time $64,925 - $100,000 per yearApplications for this position areopen until a suitable pool of candidates is received. This means the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.Together, we're working to build a vibrant and sustainable regional city...and we would love for you to join us.In the heart of the...
-
Retail: Part Time Customer Service
4 weeks ago
Kalgoorlie/Boulder, Australia Telstra Part timeOverviewTelstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Kalgoorlie store is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail...
-
Retail: Part Time Customer Service
4 weeks ago
Kalgoorlie/Boulder, Australia Telstra Part timeOverviewTelstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Kalgoorlie store is hiring a Retail Consultant to join the team on a part time basis. Working in a Telstra Retail...
-
Casual Customer Service Representative
6 days ago
Kalgoorlie/Boulder, Australia Budget Rent a Car Full time $45,000 - $60,000 per yearIf you're looking for a change of pace or hours that work with your study schedule this could be the role for you. If you're high-energy, love helping customers and have a strong attention to detail, we can't wait to meet youThe hours are predominately Monday - Friday, afternoons 2:00pm–7:00 pm, including alternating Sundays.From chatting with customers to...
-
Customer Success Associate
6 days ago
Kalgoorlie/Boulder, Australia Iron Mountain Full time $60,000 - $80,000 per yearAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...
-
Kalgoorlie/Boulder, Australia NORTHERN STAR RESOURCES Full time $50,000 - $80,000 per yearHannans North Tourist Mine Customer Service OfficerHannans North mine was one of the first registered mines in Kalgoorlie. It showcases the unique gold mining history of Kalgoorlie and its Golden Mile.Northern Star Resources Limited supports the tourist mine operations as part of the KCGM operation.The Customer Service role supports the day-to-day operation...
-
Kalgoorlie/Boulder, Australia Northern Star Resources Limited Full time $60,000 - $80,000 per yearJob description:Hannans North mine was one of the first registered mines in Kalgoorlie. It showcases the unique gold mining history of Kalgoorlie and its Golden Mile.Northern Star Resources Limited supports the tourist mine operations as part of the KCGM operation.The Customer Service role supports the day-to-day operation of the tourist mine, working as...
-
Service Technician
3 weeks ago
Kalgoorlie/Boulder, Australia Xylem Full timeOverview Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite...
-
Service Technician
3 weeks ago
Kalgoorlie/Boulder, Australia Xylem Full timeOverviewXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate...