
Administration and Customer Service Officer
2 days ago
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering across Australia and New Zealand. We're passionate about our customers, people, and the environment.
The Role
We are looking for a reliable and organised person to provide administration and customer service support at our Kalgoorlie branch. This is a full-time permanent role, Monday to Friday, 7:00 am to 3:30 pm. You will help the team run smoothly by handling customer enquiries, data entry, and general office tasks using systems like Salesforce and iTrack (training provided).
Key Responsibilities
Respond to customer enquiries professionally and promptly
Complete data entry and admin tasks accurately
Support operations and administration team with daily tasks
Assist with staff on-boarding, off-boarding, and training records
Perform reception duties as needed
What We're Looking For
Experience in customer service or office administration (logistics background is a plus)
Strong communication and problem-solving skills
Attention to detail and ability to prioritise tasks
Proficient in MS Office
Commitment to safety and following processes
What We Offer
Competitive salary above industry standard
Training and career development opportunities
Employee perks and discounts
Supportive and inclusive workplace
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
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