Internal Communications Manager

At Herbert Smith Freehills Kramer, our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.

We are where you need us to be. We are in the world's largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.

We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we're focused on areas of growth that affect every business across the world, including technology and digitalisation.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.

Your goals. Our ambition.

The Opportunity

Are you a natural storyteller who believes in the power of internal communications to drive culture, connection and pride?

When crafting comms, do you often ask yourself: 'could this be even simpler', 'is there a more engaging way to do this' or 'how would I feel if I were the audience'?

Are you more comfortable saying 'we' rather than 'me', and embody a 'team-first' mindset?

If so, we're looking for an Internal Communications Manager to lead our internal strategy and delivery in Australia – partnering with legal teams, business services, and global colleagues to bring our people and purpose closer together.

In this vital role at Australia's largest global law firm and working in our high-performing and supportive communications team.

What you'll do:

• Lead internal communications across Australia, including supervising and mentoring a colleague.

• Design, deliver and measure internal communications strategies.

• Drive campaigns, events, and content locally; with opportunities to contribute globally.

• Elevate storytelling with engaging visual and multimedia content.

• Support firm leaders with trusted internal communications advice and messaging.

• Review and refine content from around the firm to ensure it aligns with leading communications practice and always hits its intended mark.

• Use analytics to guide and continuously improve impact.

• Collaborate across internal and external communications teams, locally and globally.

• Play a key role in local and global incident management and response.

What you'll bring:

• 6+ years in internal communications.

• A proactive, positive, and solutions-focused mindset.

• Brilliant writing, storytelling, and stakeholder engagement skills.

• An eagerness to try things differently and an attitude that sees barriers as a pivot not a stop.

• Leadership experience (preferrable) and a mentoring mentality.

• Confidence providing trusted advice to senior leaders.

• Ability to juggle several priorities under pressure.

• Familiarity with AI and modern comms tools.

• A relevant degree or equivalent experience.

• A caring, collaborative spirit and a sense of fun.

About the team:

Globally connected and locally led, our communications team is a crucial part of the firm's market-leading success.

Guided by leading communications practice; our Australian team includes a mix of internal and external communication professionals located in Sydney and Melbourne.

We're part of a wider communications team that spans the world and believe deeply in having the firm's, and each other's, back. We are most proud of our team's reputation for positivity, proactivity, and genuine support for our colleagues.

What you can expect from us:

• We're a world-leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.

• We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

• We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.

• We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our firm's values: Human, Bold, and Outstanding.

Team

Corporate Services

Working Pattern

Full time

Location

Sydney

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.