Communications and Engagement Manager

9 hours ago

Sydney, New South Wales, Australia Willowtree | Town Planning, Strategic Advisory & Communications Full time

Communications and Engagement Manager

Willowtree Communications (WTC)

North Sydney | Hybrid (post-probation) | $120–150k + super (dependent on experience)

About Us

Willowtree Communications (WTC) is a specialist communications and engagement consultancy established 18 months ago as part of the Willowtree Group. Working closely with
Willowtree Planning
, WTC delivers strategic engagement, stakeholder management, and social impact advisory services across a diverse range of development and infrastructure projects.

As a growing small team, WTC is focused on building efficient, high-quality processes and strengthening how we collaborate across the broader Willowtree Group. We're now seeking a
Communications and Engagement Manager
who thrives in a hands-on role and enjoys shaping systems, improving workflows, and delivering meaningful outcomes for clients and communities.

The Role

This role is ideal for someone who enjoys working across all parts of a project — from strategy and delivery through to reporting and refinement. You'll:

  • Develop and implement engagement strategies for development and infrastructure projects.
  • Coordinate stakeholder engagement activities such as newsletters, briefings, community drop-ins, and consultation sessions.
  • Manage project communications, stakeholder databases, and feedback systems to meet government and agency reporting requirements.
  • Prepare engagement reports and contribute to Social Impact Assessments (SIAs).
  • Conduct social and demographic research, track policy developments, and support project insights.
  • Contribute to project administration, proposals, invoicing, and internal reporting.
  • Help establish consistent tools, templates, and processes that improve efficiency across the communications function.
  • Support integrated project delivery and aligned messaging between Willowtree Communications and Willowtree Planning.

About You

You'll bring:

  • Tertiary qualifications in
    Communications, Public Relations, Urban Planning, Social Science, or a related field
    .
  • Experience in stakeholder engagement, community consultation, or communications within the
    development or infrastructure sectors
    .
  • Strong writing and communication skills, including the ability to prepare reports and correspondence for councils, agencies, and clients.
  • An interest in process improvement and building structured systems within a growing consultancy.
  • Excellent organisation and attention to detail, with the ability to manage multiple projects and deadlines.
  • Understanding of the
    NSW planning framework
    or social impact considerations (highly regarded).

Reporting Structure

This role reports to the
Director – Willowtree Communications
, with a dotted-line relationship to the
General Manager and Directors of Willowtree Planning
, ensuring integration across shared projects and business operations.

Why Join Us

You'll join a small, collaborative team at an exciting stage of growth — with the opportunity to shape processes, contribute ideas, and see your work make an impact. We offer a flexible hybrid model, exposure to complex and meaningful projects, and a supportive environment where your initiative is valued.

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