Enrolment Administrator

Are you passionate about early childhood education but ready to step away from the classroom?  This is your chance to pivot into a rewarding administrative role with Mayfield Early Education where you can still make a meaningful impact on children and families

We're looking for a motivated and detail-driven Enrolments Administrator to join our growing enrolments team. This hybrid role is perfect for someone reliable and committed, with sector knowledge, who thrives on organisation, communication, and creating positive family experiences.

You'll bring strong customer service or sales experience, with a natural ability to build relationships and guide families through their enrolment journey. A genuine passion for helping families find the right early learning environment-and the drive to confidently convert enquiries into enrolments-will make you an ideal fit for this role

Why Mayfield?

At Mayfield Early Education, we're more than just a workplace — we're a community that values connection, collaboration, and continuous growth. You'll be joining an ever-expanding organisation that's passionate about creating positive experiences for children, families, and our team members alike.

We're proud to offer a people-first culture where your work genuinely makes an impact, and your wellbeing and career goals matter. Whether you're based at our Support Office or working from home, you'll feel supported, trusted, and part of something meaningful.

What's in it for you:

• Flexible hybrid working options – enjoy the balance of working from home and in-office collaboration.
• Flexible working hours – choose what works best for your lifestyle (minimum 20 hours per week over 5 days, up to full-time).
• Be part of a close-knit, supportive team – where collaboration, kindness, and a bit of laughter make every day better.
• Amazing career opportunities – we're a growing company with genuine room to develop and progress your career.
• Exciting partnerships – like our recent collaboration with Melbourne Victory, connecting our teams and communities in new ways.
• Generous enrolment discounts – for your children at any Mayfield centre.
• Monthly leadership and development series – supporting your ongoing growth and learning.
• Reward & recognition programs – because we see you, we value you, and we celebrate your contributions.
• Staff referral bonuses – because great people know great people
• Wellbeing support with Sonder – giving you and your family 24/7 confidential access to medical, safety, and wellbeing services.

At Mayfield, you'll find a workplace where you're empowered to do your best work, supported by a team that genuinely cares, and encouraged to grow with us as we continue to evolve and expand across Australia.

What you'll do:

• Be the first point of contact for new family enquiries
• Provide clear information about programs, CCS, fees, availability and everything in between
• Manage the waitlist and support occupancy growth across centres
• Guide families through the enrolment process, ensuring compliance and accuracy
• Action cancellations promptly, updating records and providing clear communication
• Maintain accurate data in childcare management systems and support continuous improvement

What we're looking for:

• Strong organisational and time management skills
• Excellent written and verbal communication with a warm, professional manner
• Customer service or sales experience highly regarded.
• High attention to detail and accuracy in record-keeping
• Confidence using Microsoft Office programs (Word, Excel, Outlook, Teams)
• Desired experience using childcare management software (Xplor & Line Leader preferred)
• Knowledge of the Child Care Subsidy (CCS) and enrolment processes
• Problem-solving skills and the ability to adapt in a fast-paced environment
• Background in early childhood education and care.
• Must be available between the hours of 8:00am and 6:00pm (hours will vary)

Think this sounds like the next step in your career journey? Apply now and join a team that celebrate success together every step of the way

Mayfield Early Education, including it's Board, Management, Employees and Volunteers are committed to the safety, wellbeing, and inclusion of all children. Our organisation has zero tolerance for child abuse and neglect.  We strongly uphold our child safety policies & procedures, and we actively work to create a child-safe environment. As part of our commitment, all successful applicants will be subject to comprehensive background checks, including reference checks, Working with Children Check (WWCC), child protection training and other relevant screening as required. We expect all staff to uphold our values of respect, inclusion, and child protection always.

Mayfield Childcare Limited celebrates diversity in all its forms and are committed to creating an inclusive environment for every team member. We welcome applicants of all genders, orientations, races, and backgrounds, believing that the more diverse our team, the more we can teach the next generation about respect, equality, and fairness. Join us in shaping a brighter, more inclusive future for all.

Mayfield Childcare Limited acknowledge the traditional custodians of the land – the Wurundjeri people, and pay our respects to their Elders, both past and present.