Applications Specialist

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

Our Business Systems and Project Delivery department is expanding We are currently seeking an Applications Specialist to join the team on a permanent working a 38 hour week in our Head Office, located in the QV1 building, Perth CBD. Reporting directly to the Manager Business Systems Support, this position is responsible for providing professional system support to our staff, doctors and customers.

The responsibilities for this position include but are not limited to:

• Provide ongoing business systems support to Sonic HealthPlus employees, clients and partners
• Work with our partners Sonic IT and external vendors to design, develop and support the Sonic HealthPlus solution ecosystem. This includes product, data reconstruction and user acceptance testing
• Support and contribute to the delivery of training and implementation programs using varying methodologies including content development for Sonic's LMS, face to face onsite, or the use of online delivery technologies
• Participate as an active project stakeholder in projects that require system change, including design, planning and education and delivery

As the successful candidate you will have exceptional customer service skills, strong written and verbal communication skills and possess an aptitude for comprehending business process and workflows. You will have an aptitude for system solutions and enjoy working in a dynamic and flexible team environment.

Desirable (but not essential):

• Experience in a similar role within the primary care industry or experience working in an occupational health clinic
• Previous ICT experience in the areas of helpdesk support and/or training

• Friendly and social team
• Flexible hours and hybrid 'office/working from home' arrangement
• Excellent end-of-trip facilities including secure bike lockers
• Free membership to QV1 Fitness including group classes
• Cafes and eateries located on the ground floor
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

At Sonic HealthPlus, we honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace. We embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all.

We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.