Applications Specialist

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

Our Systems and Technology team is expanding We are seeking an Applications Specialist to join us on a permanent, full-time basis. You'll be based at our modern Perth CBD Head Office in the QV1 building, with the flexibility of a hybrid work-from-home arrangement.

Reporting to the Business Systems Solution Delivery Manager, you'll provide professional application support to our staff, doctors, and clients - playing a key role in keeping our systems running smoothly and continuously improving how we work.

In this role you will:

* Provide functional business systems support to Sonic HealthPlus employees and clients.

* Partner with Sonic IT and external vendors to maintain and enhance our solution ecosystem, including coordinating system and user acceptance testing.

* Contribute to the delivery of training and implementation programs across the business.

We're looking for someone who:

* Has excellent customer service skills and clear, confident communication (written and verbal)

* Shows strong problem-solving ability and a genuine interest in understanding business processes and workflows.

* Has an aptitude for technology and enjoys working collaboratively in a dynamic, flexible team environment.

This role is ideal for early-career IT professionals or recent graduates looking to get their foot in the door and build a career in service delivery and business systems.

Desirable (but not essential):

* Experience in a similar role within the primary care industry or an occupational health clinic

* Previous ICT exposure in areas such as helpdesk support or training

We are looking for someone who:

• Has excellent customer service skills and clear, confident communication (written and verbal)
• Shows strong problem-solving ability and a genuine interest in understanding business processes and workflows
• Has an aptitude for technology and enjoys working collaboratively in a dynamic, flexible team environment

This role is ideal for early-career IT professionals or recent graduates looking to get their foot in the door and build a career in service delivery and business systems.

Desirable (but not essential):

• Experience in a similar role within the primary care industry or an occupational health clinic

* Previous ICT exposure in areas such as helpdesk support or training

• Friendly and social team
• Flexible hours and hybrid 'office/working from home' arrangement
• Excellent end-of-trip facilities including secure bike lockers
• Free membership to QV1 Fitness including group classes
• Cafes and eateries located on the ground floor
• Stable, reputable national healthcare provider (part of the global Sonic Healthcare
• Numerous discounts including travel, gym membership and health insurance options
• Novated Leasing
• Discounted fees for various medical services e.g. pathology, radiology and travel health
• Employee Assistance Program
• Focus on corporate social responsibility e.g. fundraising, supporting community events

At Sonic HealthPlus, we honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace. We embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all.

We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at

As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.