
Sr. Value Advisor, Value Management Office
7 days ago
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
ResponsibilitiesThe Value Management Office exists to infuse all interactions and engagements towards the fulfillment of the customers' strategic business needs with joint ownership of their long term success
Core Principles:
Facts, structure, depth, and perspective are words to live by
Own and defend the customers' business outcomes at every stage of the cycle
Position and pursue strategic and courageous engagements together with customers
Play the long game with internal and external stakeholders ("always leave them better than you find them")
Create beautiful work
Think and execute like a practice ~ repeatable success
Be the tip of our strategic and enterprise motion and lead the formation of narratives that drive Atlassian forward
Overview of role:
As a Sr. Value Advisor for the VMO you will shape and deliver strategic value engagements with customers. You will define the value proposition of Atlassian solutions for customers, drive innovation, and set the standard for craft excellence and customer-centricity across the organization.
This is a highly influential individual contributor role that plays a key role within the Atlassian team focused on driving customer success.
Key Responsibilities
Customer Focus & Relationship Building
Engage with senior customer executives to develop a deep understanding of customer organizations, business processes, and strategic objectives.
Build influential, personalized relationships with key decision-makers, shaping decision-making and driving for customer success.
Work as a key part of the Atlassian team to create tailored solutions that provide customers with significant value and a competitive advantage.
Financial Acumen & Advanced Value Articulation
Analyze complex financial data to uncover strategic trends and drive high-impact decisions for both Atlassian and its customers.
Innovate in crafting comprehensive business cases for diverse, ambiguous scenarios, and elevate the team's analytical skills and quality.
Critical Thinking & Solution Innovation
Support the value framework of the entire organization's capabilities and beyond to power all customer interactions at scale
Integrate diverse viewpoints to develop holistic, innovative solutions that optimize linkages between customer organization structure, people, process, and technology.
Guide teams in navigating ambiguity and synthesizing complex data to uncover root causes and strategic opportunities within customers.
Executive Storytelling & Communication
Craft high-impact presentations that distill complex information into strategic insights, ensuring customer executive focus on key priorities.
Deliver compelling, executive-level value narratives guiding customer decision-making and fostering alignment across senior leadership.
Driving Innovation at Scale
Lead the development of VMO strategy and solutions ensuring the organisation is seen as a leader in Value Management practices.
Create an environment that fosters innovation by encouraging others to share and build on new ideas and solutions.
Collaboration, Influence & Organizational Impact
Build impactful relationships across Atlassian, leveraging partnerships and a strong network to ensure the VMO achieves its key business objectives and plays a key role in driving customer success.
Knowledge Sharing & Thought Leadership
Drive processes that ensure the collection, grading, synthesis, and redistribution of critical insights
Support the enablement of field teams around Value Based selling.
Coach team members, fostering a culture of collaboration, learning and development.
Developing Self & Others
Set the standard for continuous learning and development
Package and communicate the performance of the VMO to all relevant stakeholders
Travel up to 15-20% will be required for this role. Expect customer-facing travel for onsite customer meetings within your territory, as customer demand for in-person meetings grows.
Must Have:
5+ years of experience in value consulting, management consulting / strategy consulting, quantitative research and analysis, with exposure to cloud technologies and digital transformation initiatives
Prior experience in value management and proven track record of leading complex, cross-functional engagements across a broad range of customer industries.
Exceptional communication, presentation, story building, and content development skills
Mastery in financial modeling, business case development, and value articulation at the customer executive level.
Demonstrated commitment to build, operationalize, and exemplify the practice operating model
Desire and drive to create value management infrastructure through customer engagements to drive Atlassian's sales transformation
Nice to Have:
Familiarity with Atlassian's solutions
Experience with workflow management tools, service management tools or collaboration tools
Prior experience of supporting a value practice
Prior entrepreneurial experience
Relevant Regional Language Coverage - EMEA (French, German, Dutch, Spanish, Arabic, etc.), APAC (Japanese, etc.), AMER (Spanish, French, etc.)
Relevant Industry Experience - Financial Services, Software and Tech, Federal and State Government and Public Entities, etc.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit
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