Delivery Executive

19 hours ago

Canberra, ACT, Australia Capgemini Full time $120,000 - $180,000 per year
Your Role

The Delivery Executive is accountable for fostering and growing the end-to-end Cloud Infrastructure Services (CIS) client relationship by driving value for our client's business and delivering account growth across Projects & Consulting (P&C) and Managed Services.

Key responsibilities:

  • develop client relationships and intimacy, demonstrating an understanding of the customer's business objectives, strategy, needs, pain points and risks
  • ensure client satisafction (measured by client feedback scores)
  • grow business and drive revenue and contract margin growth on accounts in line with annual targets
  • understand all of CIS' portfolio, as well as the broader Capgemini offerings/capabilities and work closely with architect colleagues to address technical gaps and develop solutions to meet client needs with a 'One Capgemini' approach
  • own, coordinate and shape new opportunities throughout solutioning and sales stages to close
  • manage governance and delivery performance; review and approve account delivery status through delivery reviews, including emonitoring accuracy, 'health' of the engagement, RAYG statuses, financials and discuss any areas for improvement with the client
  • coordinate Service Delivery Managers in managed services engagements and Engagement Managers in projects and consulting engagements as applicable
  • comply with all security protocols
Your Profile
  • Several years' Delivery experience in a global, complex, matrix IT Services & IT Consulting organisation
  • Natural Resources, Mining, Energy Transition, Utilities sector experience is ideal
  • already based in Perth, Western Australia
What You'll Love About Working Here
  • Career growth through learning platforms, certifications, and global mobility.
  • Career development programs and pathways to help you grow within Capgemini.
  • Inclusive culture backed by our "Inclusive Future for All" commitment.
  • Competitive total rewards and recognition programs.
  • Flexible work arrangements to support your work-life balance.
  • Opportunities to take on new challenges and expand your experience.

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