Service Advisor

17 hours ago

Cairns Queensland Australia Signature Staff Full time $60,000 - $80,000 per year

Are you looking for a change?

Do you have excellent customer communication skills?

Are you tired on being on the tools?

Our client Cairns local auto mechanical workshop has an opportunity for a Service Advisor to join in their team. This is a full time role Monday to Friday.

Position summary

  • Respond to a high volume of calls
  • Greet customers and visitors to the business, create a positive first impression
  • Schedule vehicle repairs, prepare invoices and take payments.
  • Build relationships with customers, suppliers and staff.
  • Liaise with customers regarding maintenance and warranty issues
  • Maintain an up to date customer database
  • Order parts and maintain stock
  • Ensure a safe, clean environment for staff and customers

Key competencies

  • Experience within the automotive industry
  • High level of personal presentation
  • Excellent phone manner & customer service skills
  • Good level of computer & administration skills
  • Sales skills would be advantageous
  • Excellent time management and forward planning skills with a high level of discipline and self-motivation

About you

  • Confident, happy and easy to get along with
  • Valid driver's licence
  • Mechanical background
  • Computer and mechanical software knowledge
  • Positive mindset to grow the business
  • Passionate for the auto industry and genuine customer service

Benefits

  • Full time position Monday to Friday with no weekend work
  • Mechanical workshop with the newest equipment
  • Strong leadership from business owners who genuinely care about their staff and customers
  • Fun and inclusive culture
  • Good hourly rate 
  • Uniform supplied

All applicants must have full working rights in Australia.  Please submit your application online by selecting 'apply' below & following the prompts.

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