Service Advisor

7 hours ago

Southport Queensland, Australia NetYourJob Full time $90,000 - $120,000 per year

Southport, Full Time, Automotive

Please Quote Reference Number 13880

- Customer focused Automotive Service Advisor
- Highly competitive package based on exp. & qualifications
- Experience preferred but not necessary

A very rare opportunity exists for a Service Advisor to join our team at Porsche Centre Gold Coast in Southport.

As Porsche Centre Gold Coast transforms into Destination Porsche, we are seeking to add a Service Advisor to our growing aftersales team.

With a focus on customer service excellence and working well within a close-knit and highly professional dealership team, we seek the services of a proactive individual, passionate about the luxury automotive industry.

As part of a dedicated team, you will be responsible for helping to meet and exceed the expectations of our customers including:

  • Managing the end-to-end customer experience, ensuring the highest levels of customer satisfaction are always upheld
  • Coordinating service department and loan car bookings and in a timely and accurate manner
  • Recommending and selling necessary products and services to the customer
  • Working collaboratively and efficiently with all departments of the dealership including Sales, Parts, Bodyshop, Customer Relations and Marketing
  • Be customer focused and able to establish and develop long-term customer relationships
  • Excellent communication and negotiation skills; both written and verbal
  • Ability to work well within a small team
  • Honest and reliable
  • Ability to solve problems, prioritise work tasks, meet deadlines and remain calm under pressure
  • Positive attitude towards increasing performance through continual improvement
  • Impeccable presentation
  • The opportunity to work for a highly regarded, progressive dealer group
  • Factory training and professional development

A highly competitive package based on experience and qualifications.

If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service then Porsche Centre Gold Coast is the dealership for you.

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