Automotive Service Advisor

16 hours ago

Chevallum Queensland, Australia British Off Road Full time $60,000 - $90,000 per year

British Off Road is a leading independent Land Rover specialist on the Sunshine Coast, renowned for expert servicing, repairs, and custom builds. We're driven by quality workmanship and a commitment to delivering exceptional customer service.

The Role:

We're seeking an experienced Automotive Service Advisor with strong customer service and time management skills to join our friendly and fast-paced team.

Key Responsibilities:

  • Greet customers and understand their vehicle concerns and requirements
  • Prepare accurate service quotes and repair orders
  • Clearly and honestly explain services and repair needs
  • Liaise with the Workshop Controller to monitor progress and keep customers updated
  • Identify additional required services or parts, and liaise with customers
  • Manage bookings, follow-ups, and invoicing

About You:

  • Minimum 2 years' experience in a Service Advisor or similar automotive role
  • Excellent communication and interpersonal skills
  • Strong time management and organisational skills
  • Team player with a proactive, customer-first attitude
  • Basic mechanical knowledge or vehicle systems understanding

Why Join Us?

  • Be part of a passionate, supportive team in a specialist workshop
  • Enjoy full-time stability—no weekends
  • Weekly staff BBQs and great team culture
  • Work in a stunning Sunshine Coast location

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