People & Culture- Health & Safety Coordinator

• Job ID: 309296
• Date posted: 20/09/2025
  Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

- - 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

- - This role is Temporary Full-time, 76hrs/fortnight for 12 months
- This role will be based from the IKEA Richmond store, with occasional travel to IKEA Springvale required
- The Hiring Manager for this role is Paul Flavel- People & Culture Manager
- Applications close Friday 26 September 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

About this work area

As People & Culture Generalist your responsibilities will include, but are not limited to:

- - End-to-end claims management, including Return to Work (RTW) planning for both work and non-work-related cases.
- Partnering with injured workers, managers, and practitioners to support safe and timely RTW outcomes.
- Monitoring claims progress, recovery milestones, and conducting post-closure check-ins.
- Providing administrative support including payroll coordination, document uploads, remittance, and invoicing (where required).
- Delivering expert, compliant advice on WHS, wellbeing, rehabilitation, and workplace relations.
- Conducting risk assessments and incident investigations and implementing safety solutions in partnership with Business Risk & Compliance.
- Analysing claims and incident data to identify trends and recommend improvements.
- Leading quarterly claim reviews and contributing to any health and safety forums.
- Building strong relationships with insurer and internal/external stakeholders.
- Coaching and training co-workers and leaders on WHS processes and obligations.
- Supporting the broader People & Culture function with other initiatives and projects.

As People & Culture Generalist you are:

- - Passionate about people and unlocking their potential to contribute to business results.
- Qualified and must have previous experience in health and safety or a related field, with at least 2 years in a similar role.
- Confident managing WorkCover claims and return-to-work processes, with strong knowledge of relevant legislation.
- A strong communicator and coach, skilled at building relationships across all levels and supporting others' development.
- Comfortable in a fast-paced retail environment, with a hands-on approach and willingness to support both P&C and store operations.
- Proficient in Microsoft Office and other digital tools, with the ability to analyse data and identify improvement opportunities.

We need people like you

At IKEA, work is so much more than a job. Come join us

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