Practice Manager

11 hours ago

Hawthorn, Victoria, Australia Balanced Medical Full time $80,000 - $120,000 per year

About the business

Hawthorn Medical is an innovative company looking for a Practice Manager with strong communication skills to ensure relationships with doctors, other health practitioners and staff are maintained and are continually improving.  The ideal candidate will be a strong leader with the ability to focus on growth and general business development while ensuring a high standard of customer service and satisfaction.

About the role

This fantastic opportunity will be rewarding and challenging.  Hawthorn Medical is a large practice with 10 GPs, 1 nurse, onsite pathology and a well established administration team.  We work closely with other service providers and you will enjoy working in a professional and friendly environment.

Hours of work would be 8.00am pm Monday to Friday.

Skills and experience

Key Responsibilities:

  • Front desk and administration support and day to day liaison with our busy practitioners
  • Managing the employee lifecycle of all staff including recruitment, induction, training, appraisal of staff and ongoing development
  • Managing rostering of doctors, nurses and staff with adequate cover to deliver required services
  • Maintain and ensure continuous improvement of service and quality standards across the practice
  • Preparation of daily, weekly, monthly reports as directed
  • Acting as the conduit between practice staff and practitioners
  • Lead, coach and motivate a team to reach the practice goals
  • Have an understanding of compliance, legislative and accreditation requirements relating to General Practice
  • Develop and monitor systems, processes and procedures with the ability to recognise and implement changes and improvements as necessary

Essential:

  • General Practice Management experience of a minimum of 1-3 years
  • Proficient computer skills – either Best Practice or other practice software
  • An excellent understanding of patient billing and receipting
  • The ability to develop and communicate procedures and processes
  • Flexibility in hours of work to maintain business requirements as needed
  • Genuine empathy for patient welfare and superior customer service by "leading by example" and ensuring practitioners and staff adhere to best practice standards
  • Having passion and ambition to develop this role

If you have the motivation for this amazing role please send your CV to:

All applications will be treated with strict confidence.


Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have a current Australian driver's license?

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