Patient Accounts Officer

Administration Brisbane Full Time Icon Cancer Centre Australia

Join the Patient Accounts Team at Icon Group's Head Office, Located at
22 Cordelia Street, South Brisbane
,
Qld**

• Utilise your Medical Administration / Secretarial / Reception Experience in this Back-of-house Role, Performing Health Fund Billing and Receipting Payments for our Medical Centres, within a Team Environment
• Join a Rapidly Expanding, Well Established Private Healthcare Company
• Competitive Hourly Rate + Annual Leave Loading (17.5%),
• Permanent, Full-Time (76-hour fortnight)

If you have experience submitting private hospital and/or health fund hospital claims in medical receptionist, secretary or accounts roles we'd love to hear from you
About The Role
A permanent, full-time position is now available at our global head office in South Brisbane. The Patient Accounts Officer works as part of a fantastic, cohesive team and is responsible for:

• Process medical and hospital billing accurately and efficiently
• Liaise with site-based staff to coordinate submission of health fund claims
• Process receipting of payments
• Reconcile medical rejections, and adjust claims accordingly for re-submission
• Process refunds where required
• Follow-up unpaid claims with health funds

About you
To be considered for this role you will need to demonstrate:

• Medicare and Health Fund billing experience including hospital and Doctor claims, receipting and reconciliation.
• Competency in related systems and processes
• Attention to detail
• Strong commitment to customer service
• Exceptional verbal and written communication
• Ability to quickly understand and develop operational knowledge of fee schedules, Doctor and day hospital billing and associated processes
• Outstanding team member qualities including flexibility, and willingness to support your colleagues

Icon Group
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

For more information visit and follow Icon Group on LinkedIn at

Here's why our people choose us:
Purpose, at Pace:
We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:
We're Australia's largest dedicated provider of cancer care, with our global reach growing every day. Here you'll know your work is making a difference.

Connection, at Heart:
Our work isn't easy but it's extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand:
We're constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Our Culture and Benefits:
At Icon, we don't just offer jobs—we offer
careers that grow with you.
Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we'll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?
At Icon Group, we're incredibly proud of our passionate, dedicated people and the life-changing work they do.
Apply Now
to join us and make a difference. You belong with a team that genuinely cares.

Visit ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.