Business Analyst

Work options: Hybrid

• Work on impactful projects that shape the future of our digital workplace
• Genuine career pathways and opportunities for development through training
• Office based in Clayton with hybrid/flexible work options

Our Company

We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian and New Zealand homes. Today, DuluxGroup is a leading marketer and manufacturer of premium branded products that protect, maintain and enhance the spaces and places in which we live and work. Our people and values are the key reason to our continued success – we now have over 8000 employees globally.

Our IT & Digital Enablement function is key to driving future growth and success. We have over 150 people across a range of specialist functions that ensures we continue to innovate and work effectively in all areas of the business.

Your Role

Join the Dulux Data Squad (DDS) as a Business Analyst and play a key role in delivering innovative Common Data Platform (CDP) and Marketing CRM projects. In this hands-on position, you'll manage vital internal stakeholders, coordinate workflows between teams, and ensure project components are expertly documented and delivered on time. You'll be responsible for analysing business requirements and translating them into clear, actionable documentation—helping drive digital transformation and business success.

Key Responsibilities

• Lead requirements gathering and documentation for high-impact digital projects
• Coordinate workflow between internal and external teams, ensuring seamless project delivery
• Engage with senior stakeholders and technical experts to deliver solutions that matter
• Prepare and maintain process documentation, requirements traceability, and project artefacts
• Manage multiple initiatives concurrently, balancing teamwork with independent drive
• Leverage CDP (omnichannel) and CRM (email) capabilities to support marketing and data strategies

Benefits

• Stay active anytime, anywhere through our partnership with Fitness Passport and get unlimited, discounted access for you and your family to a wide range of gyms and pools across Australia
• Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
• Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
• Give back to the communities in which we live and work, with our "Community Action Day" and other programs
• Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
• 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
• Feel truly valued through our employee recognition programs
• Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Skills & Experience

• 5+ years' experience in data reporting and analytics, with a strong grasp of Waterfall and Agile methodologies
• Proven ability to manage requirements across multiple teams and locations
• Experience in digital delivery projects, ideally with cross-functional and offshore teams
• Strong leadership, communication, and stakeholder management skills
• Analytical mindset, attention to detail, and a drive for results
• Experience with Tableau, Power BI, Google Analytics, Segment, Synapse, and HubSpot CRM (desirable)
• SCRUM Master or iteration manager experience is a plus

We Value Potential and Passion

At DuluxGroup, we believe that the right attitude and a willingness to learn can be just as important as meeting every requirement on a job description. If you're passionate about IT and excited about this role, we encourage you to apply even if you don't meet all the essential criteria. We value diverse experiences and perspectives, and we are committed to providing opportunities for growth and development.

Imagine a better place

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're passionate about digital transformation and thrive in a fast-paced, collaborative environment, we want to hear from you

Apply now and help shape the future of DuluxGroup's digital journey.

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