Support Worker

Support Worker - South East Tenancy

Ruah is a leading values-driven employer in Western Australia's community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA's biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

We are looking for a Support Worker to join the South-East Tenancy Team based in Canning Vale. The South-East Tenancy program works to support clients who are at risk of losing their private rental tenancies due to various factors. We work alongside Real Estate agencies to ensure tenants are able to maintain their tenancies.

This is a full-time fixed term position ending on 30 June 2027.

The successful applicants will be required to meet the following criteria:

• Personal goal planning skills that contribute to the achievement of client goals in line with the Model of Care.
• Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.
• Ability to work independently and contribute to the functioning of the team.
• Ability to model positive behaviours, emotional maturity, coping skills and resilience.
• Good interpersonal and effective communication skills.
• Understanding of basic computer skills including Microsoft Office and client reporting system.
• Ability to engage and maintain professional relationships with clients, and their wider formal and informal supports, with multiple needs and challenges.
• Demonstrated understanding of complex issues facing people who experience chaotic life circumstances such as homelessness, AOD use, family/domestic violence and mental health issues.
• Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.
• Demonstrated knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture.

• A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $68,549.
• 5 weeks annual leave + 17.5% annual leave loading.
• 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months' service).
• Free, independent and confidential access for you and your direct family to our Employee Assistance Program.
• Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
• Incredibly valuable Salary Packaging (to extend your take home pay) with:
• up to $15,900 core packaging
• an additional $2,650 in meal entertainment packaging
• benefits for salary packaging travel, accommodation, parking fees, education expenses and more
• Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more

• Current drivers' license
• National Police Clearance Certificate
• WA Working with Children Check
• HTLAID011 First Aid Certificate

We'd love to hear from you

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: COB Friday October

For further information please contact Ivan Dossugi, Team Lead - Mobile Outreach, South-East Tenancy and Wongee Mia at or

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.  Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.